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Digitail & Covina Animal Hospital
  • Success Stories
  • Veterinary Business
  • Veterinary Practice Management

How Covina Animal Hospital Switched Practice Management Software Without Losing Its Mind

Covina Animal Hospital in Southern California is known for delivering exceptional pet care. In a recent episode of the Veterinary Hospital Managers Association Manager to Manager podcast, Heidi Traylor, CVPM, PHR—practice manager at Covina Animal Hospital—shared her journey of evaluating, selecting, and implementing a new PIMS. For clinics considering a similar transition, her clinic’s approach,…
Digitail Team
Digitail Team
 •  7 min read

  • The Complete Veterinary Equipment Checklist for 2026: Tools, Tech & What’s Worth the Investment

    Running a high-performing clinic in 2026 isn’t just about having the latest tech; it’s about having a toolkit that protects your time, your team’s sanity, and your bottom line. Whether you’re building a new practice from scratch, planning a renovation, or just doing an honest audit of what you have, a structured equipment list helps….
  • Veterinary Software and Clinic Profitability

    6 Ways Veterinary Software Improves Clinic Profitability

    Most veterinary practice owners think about profitability in terms of appointment volume and fee schedules. Add more clients, raise prices, and see more patients per day. That math makes sense on the surface. But many clinics that increase appointment volume still struggle to improve their margins. The reason is often the same: the operational infrastructure…
  • Front Dest Automation

    Solving Front Desk Chaos: Automating Patient Check-ins and Flows

    The front desk at a busy veterinary clinic is one of the most demanding environments in healthcare. Phones ring, pets are anxious, pet parents have questions, and the care team needs records ready before the doctor walks in. When check-in processes are manual and disconnected, small inefficiencies compound into real problems: missed information, delayed care,…

  • AI in Veterinary Clinics: 20 Use Cases Transforming Practice Workflows

    If you still think AI in veterinary software is mainly about dictating SOAP notes, you’re seeing only a small fraction of what’s happening in modern veterinary practices. While automated transcription is a great first step, limiting AI to a single task is like using a cutting-edge ultrasound machine as a paperweight. Over the past few…
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Digitail & Covina Animal Hospital

How Covina Animal Hospital Switched Practice Management Software Without Losing Its Mind

Covina Animal Hospital in Southern California is known for delivering exceptional pet care. In a recent episode of the Veterinary Hospital Managers Association Manager to Manager podcast, Heidi Traylor, CVPM, PHR—practice manager at Covina Animal Hospital—shared her journey of evaluating, selecting, and implementing a new PIMS. For clinics considering a similar transition, her clinic’s approach,…
Digitail Team
Digitail Team
 •  7 min read

The Complete Veterinary Equipment Checklist for 2026: Tools, Tech & What’s Worth the Investment

Running a high-performing clinic in 2026 isn’t just about having the latest tech; it’s about having a toolkit that protects your time, your team’s sanity, and your bottom line. Whether you’re building a new practice from scratch, planning a renovation, or just doing an honest audit of what you have, a structured equipment list helps….
Digitail Team
Digitail Team
 •  22 min read
Veterinary Software and Clinic Profitability

6 Ways Veterinary Software Improves Clinic Profitability

Most veterinary practice owners think about profitability in terms of appointment volume and fee schedules. Add more clients, raise prices, and see more patients per day. That math makes sense on the surface. But many clinics that increase appointment volume still struggle to improve their margins. The reason is often the same: the operational infrastructure…
Digitail Team
Digitail Team
 •  7 min read
Front Dest Automation

Solving Front Desk Chaos: Automating Patient Check-ins and Flows

The front desk at a busy veterinary clinic is one of the most demanding environments in healthcare. Phones ring, pets are anxious, pet parents have questions, and the care team needs records ready before the doctor walks in. When check-in processes are manual and disconnected, small inefficiencies compound into real problems: missed information, delayed care,…
Digitail Team
Digitail Team
 •  5 min read

AI in Veterinary Clinics: 20 Use Cases Transforming Practice Workflows

If you still think AI in veterinary software is mainly about dictating SOAP notes, you’re seeing only a small fraction of what’s happening in modern veterinary practices. While automated transcription is a great first step, limiting AI to a single task is like using a cutting-edge ultrasound machine as a paperweight. Over the past few…
Digitail Team
Digitail Team
 •  7 min read
Amici Cannis

Empowering Global Veterinary Care: How Amici Cannis Scales a Nonprofit Hospital with Digitail

For most clinics, the challenges are familiar: managing appointments, streamlining charting, and keeping clients happy. But for Amici Cannis, a non-profit veterinary hospital in the Andean highlands of Ecuador, the challenges are exceptionally complex. Founded by U.S.-trained veterinarian Dr. Heather Steyn, the clinic has a multi-faceted mission: The team—4 doctors and 8 veterinary technicians—was also…
Digitail Team
Digitail Team
 •  7 min read
Best Veterinary Management Software for Growing Clinics

Best Veterinary Management Software for Growing Clinics

The veterinary industry is evolving rapidly. Consolidation is accelerating. Client expectations are rising. Labor costs remain high. And according to Mordor Intelligence, the U.S. veterinary services market continues to grow steadily year over year, driven by increased pet ownership and higher per-pet spending. As appointment volume increases and teams expand, the systems that once felt…
Digitail Team
Digitail Team
 •  7 min read
Banner AI Prompting for Veterinary Professionals - A Practical Guide for Better Outputs

AI Prompting for Veterinary Professionals – A Practical Guide for Better Outputs

Learn the simple formula that transforms generic AI responses into precise, usable veterinary content. Artificial intelligence can dramatically reduce documentation time, but only if you know how to prompt it effectively. Here is the good news: Digitail’s artificial intelligence (Tails AI) already has your patient’s complete medical history, visit records, and owner information. You do…
Digitail Team
Digitail Team
 •  13 min read
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