ezyVet is a cloud-based PIMS that requires heavy customization and configuration to get running.
Digitail is an AI-native all-in-one platform that works out of the box, simple enough for lean teams, powerful enough for multi-location groups.
• Pet parent app, two-way chat, and telemedicine built in
• Automated reminders, online booking, and internal messaging included
• Native inventory management and integrated payments
• One platform, one login, one bill, no third-party subscriptions
• Clean navigation with minimal clicks
• Workflows follow how your clinic actually operates
• New team members get productive in one shift
• No manuals, codes, or shortcuts to memorize
• AI SOAP dictation and automated discharge notes
• AI-powered intake forms and patient history summaries
• Treatment plan suggestions and voice-to-invoice
• 20+ AI workflows, no add-ons or extra cost
• In-house migration from 30+ PIMS
• Dedicated workflow consultant and personalized staff training
• 99.99% uptime, dual-server redundancy
• 24/7 support after go-live
ezyVet offers deep customization, but that flexibility comes with a steep learning curve, setup that can take weeks, and reliability issues that have surfaced for users. ezyVet has no native AI and is deeply tied into the IDEXX ecosystem (VetConnect Plus, Vello, SmartFlow), so moving off any one tool often means rethinking the whole stack. Digitail is 100% independent, runs at 99.99% uptime with dual-server redundancy, and includes 20+ native AI workflows for dictation, intake, discharge notes, and voice-to-invoice out of the box.
Yes. Digitail includes 20+ AI workflows built directly into the platform. Tails AI powers SOAP dictation, automated discharge notes, patient history summaries, intake form pre-population, treatment plan suggestions, and voice-to-invoice. These tools save an average of 70 minutes per DVM per day and reduce missed charges. Every AI feature is tested in real clinics before release.
Switching from ezyVet to Digitail means leaving behind weeks of configuration and the IDEXX ecosystem lock-in. Digitail’s in-house team handles data extraction, cleanup, validation, and go-live support. A final snapshot is included, and your data lands as searchable records. Most practices are up and running on Digitail’s pre-built workflows in days, not weeks.
ezyVet may be a good fit for practices that rely heavily on IDEXX diagnostics integration, need deep customization for specialty workflows, or have the technical resources to manage a more complex system setup.
Digitail is ideal for GP clinics, mobile practices, de novos, and multi-location groups that want to hit the ground running with a modern, AI-native platform that doesn’t require weeks of configuration. If you run a high-volume specialty or urgent care clinic, Digitail may not be the best fit.
