Digitail vs
Pulse (eVetPractice)

Pulse is a Covetrus cloud PIMS that ties practices into a single vendor ecosystem. Digitail is an independent, AI-native platform that gives you flexibility to design your practice as you like.

digitail-vs-cornerstone

Join ambitious clinics making the switch

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encore vet group logo
paumanok veterinary hospital logo
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veterinary-united logo
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cats only logo
encore vet group logo
paumanok veterinary hospital logo
fen vet logo
galaxyvets logo
april vets logo
veterinary-united logo
oceana-vet-clinic logo

Where Digitail is different

all-on-one

All-in-one platform

Pet parent app, two-way chat, and telemedicine built in
Automated reminders, online booking, and internal messaging included
• Native inventory management and integrated payments
• One platform, one login, one bill

design-you-love

A design you will actually love

• Clean navigation with minimal clicks
• Workflows match how your clinic actually operates
• New team members get productive in one week
• No manuals, codes, or shortcuts to memorize

Buin-in AI - Digitail

Built-in AI

AI SOAP dictation and automated discharge notes
AI-powered intake forms and patient history summaries
• Treatment plan suggestions and voice-to-invoice
20+ AI workflows

data-migration

Customer support

• In-house migration from 30+ PIMS
• Dedicated workflow consultant and personalized staff training
• 99.99% uptime, dual-server redundancy
• 24/7 support after go-live

Why choose Digitail
vs. Pulse (eVetPractice)

Digitail
Pulse (eVetPractice)
Cloud-based
All-in-one
Independent
Built-in AI Assistant
AI Dictation
AI Patient Intake
Online booking system
Pet parents app
Telemedicine & 2-way chat
Client education
Reminders
Compliance dashboard
Medical records & templates
Labs integrations
Interactive & customizable reports
One-click invoicing
POS & Online payments
Consent forms & eSignature
Discharge notes
Users permissions
Multi-location setup
Staff training
Paid
Set-up time
Weeks
Weeks
Support

Why veterinary practices chose Digitail over Pulse?

Cloud icon

Reliable, fast software

  • 99.99% uptime with no downtime during updates
  • Fast check-in and check-out
  • Online appointments with easy rescheduling
  • Reliable native reminders built in
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Intuitive & user-friendly design

  • Edit everything without workarounds
  • Find exactly what you need with powerful search
  • Drag-and-drop functionality throughout
  • User-optimized interface anyone can use
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More time for what you love

  • Built-in client communication tools
  • Customizable forms and SOAP templates
  • Easy inventory management
  • Automatic invoicing and integrated payments
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Your partner from day one

  • Personalized implementation plans
  • In-house data migration with cleanup and validation
  • Staff training and post-go-live help included
  • Ongoing 24/7 support at no extra cost

Frequently Asked Questions

How is Digitail different from Pulse (eVetPractice)?

Pulse is part of the Covetrus ecosystem, tying pharmacy, inventory, and integrations to a single vendor. Its 250+ integrations rely heavily on stitching in third-party tools, and its AI for SOAPs and summaries is newer to the platform. Digitail is fully independent and vendor-neutral, with 20+ native AI workflows in production, a native pet parent app, and enterprise-grade reporting, all built directly into the platform.

Does Digitail use AI, and how does it help my team?

Yes. Digitail includes 20+ AI workflows built directly into the platform. Tails AI powers SOAP dictation, automated discharge notes, patient history summaries, intake form pre-population, treatment plan suggestions, and voice-to-invoice. These tools save an average of 70 minutes per DVM per day and reduce missed charges. Every AI feature is tested in real clinics before release.

If I decide to switch to Digitail, how does migration from Pulse (eVetPractice) work?

Moving off Pulse is straightforward with Digitail. Our in-house team pulls your data out of the Covetrus ecosystem, cleans it, validates it in a testing environment, and gets you live with zero downtime. A final snapshot is included, and your data arrives as searchable records. You also break free from single-vendor lock-in for pharmacy, labs, and payments.

Who should stay with Pulse?

Pulse may be a good fit for practices deeply integrated into the Covetrus ecosystem, especially if you rely on Covetrus pharmacy fulfillment and supply chain and prefer to keep everything under one vendor umbrella.

Who should choose Digitail?

Digitail is ideal for GP clinics, mobile practices, de novos, and multi-location groups that want vendor independence, deep AI automation across the patient journey, and a platform that evolves based on user feedback. If you run a high-volume specialty or urgent care clinic, Digitail may not be the best fit.