Hippo Manager was a bare-bones cloud PIMS for small clinics, now folded into Shepherd with limited upgrade paths.
Digitail is an AI-native all-in-one platform that scales with your practice, whether you’re starting out or managing multiple locations.
• Pet parent app, two-way chat, and telemedicine built in
• Automated reminders, online booking, and internal messaging included
• Native inventory management and integrated payments
• One platform, one login, one bill, no third-party subscriptions
• Clean navigation with minimal clicks
• Workflows follow how your clinic actually operates
• New team members get productive in one shift
• No manuals, codes, or shortcuts to memorize
• AI SOAP dictation and automated discharge notes
• AI-powered intake forms and patient history summaries
• Treatment plan suggestions and voice-to-invoice
• 20+ AI workflows, no add-ons or extra cost
• Free in-house migration from 30+ PIMS, final snapshot included before go-live
• Data exports as searchable records, not PDFs
• Dedicated workflow consultant and personalized staff training
• 99.99% uptime, dual-server redundancy, and 24/7 support after go-live
Hippo Manager was a simple, affordable cloud PIMS for small clinics, but it was acquired by Shepherd in March 2025 and is no longer available as a standalone product. Digitail is an independent, AI-native platform with 20+ built-in AI workflows, a pet parent app, enterprise-grade reporting, and multi-location support. If you’re evaluating alternatives after the Hippo/Shepherd transition, Digitail offers a significant step up in capability without sacrificing ease of use.
Yes. Digitail includes 20+ AI workflows built directly into the platform. Tails AI powers SOAP dictation, automated discharge notes, patient history summaries, intake form pre-population, treatment plan suggestions, and voice-to-invoice. These tools save an average of 70 minutes per DVM per day and reduce missed charges. Every AI feature is tested in real clinics before release.
Yes. With Hippo Manager no longer available as a standalone product, many practices are evaluating where to go next. Digitail’s in-house team handles the full migration from Hippo Manager (or from Shepherd if you’ve already been folded in), with data cleanup, testing environment validation, and a final snapshot before go-live. Free, with your data delivered as searchable records.
Shepherd may work well for small, single-location clinics that value simplicity and have already migrated from Hippo Manager. If your needs are straightforward and you don’t require AI or advanced reporting, Shepherd may be sufficient.
Digitail is ideal for GP clinics, mobile practices, de novos, and multi-location groups that want a platform they won’t outgrow, with built-in AI, a pet parent app, and enterprise-grade reporting. If you run a high-volume specialty or urgent care clinic, Digitail may not be the best fit.
