Pet Parent App

The vet in your pocket experience for all your clients.

“The pet-parent portal is genius and our clients are definitely fans!”
erin-cochran
Erin Cochran, Vet Technician
cats only logo
encore vet group logo
paumanok veterinary hospital logo
fen vet logo
galaxyvets logo
april vets logo
veterinary-united logo
oceana-vet-clinic logo
cats only logo
encore vet group logo
paumanok veterinary hospital logo
fen vet logo
galaxyvets logo
april vets logo
veterinary-united logo
oceana-vet-clinic logo

Finally, a seamless experience across the entire client journey

Before Visit

Patient Triage

Pet parents describe symptoms, your team responds with full patient context already in front of them. Urgent cases get flagged and assigned in seconds. No phone tag, no missing information, no chaos.

Before Visit

Online Booking

Pet parents can see your availability in real-time and request appointments that land directly in your calendar for you to review and accept. They can easily see all their past and upcoming appointments in one place and reschedule or confirm them.

Before Visit

Smart Reminders

Offer a modern experience with reminders via email, text, and push notifications. From upcoming appointments to recommended visits, your clients can see at a glance what’s due. Goodbye post-its, no-shows, and mix-ups.

During Visit

Visit Summary

Once the visit notes are in and the record is marked as Closed, pet parents can see all recommendations and discharge instructions, diagnoses, services and products, and even attachments directly in the app. You have full control to choose what you want to share.

During Visit

Certificates

Certificates that are automatically generated and shared with the client (and that they can’t lose) are finally here! Instant available and always accessible.

During Visit

Invoices

Invoices can be automatically shared with the client in the app. Save time during checkout and reduce paper, while providing a modern client experience.

During Visit

Payments

Enable clients to easily pay the bill on their own devices. All transactions sync instantly with Digitail PIMS so your reports are always up to date!

After Visit

Chat & Video

Native 2-way chat allows you to quickly follow up with your clients, send lab results or ask for photos. Evaluate, monitor, and follow up on your patients remotely.

After Visit

Client Updates

Get real-time client updates and monitor compliance with diary notes that pet parents are logging in the app. Save time by seeing everything in an aggregated patient timeline.

After Visit

Next Visits

All past visits and next due dates are centralized in one place, and easily accessible at any time.

After Visit

Client Education

Don’t let clients get their information from Dr. Google. Tap into our carefully curated resource library or add your own specialized content.

Discover the vet-in-your-pocket experience