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Amici Cannis
  • Success Stories
  • Veterinary Business

Empowering Global Veterinary Care: How Amici Cannis Scales a Nonprofit Hospital with Digitail

For most clinics, the challenges are familiar: managing appointments, streamlining charting, and keeping clients happy. But for Amici Cannis, a non-profit veterinary hospital in the Andean highlands of Ecuador, the challenges are exceptionally complex. Founded by U.S.-trained veterinarian Dr. Heather Steyn, the clinic has a multi-faceted mission: The team—4 doctors and 8 veterinary technicians—was also…
Digitail Team
Digitail Team
 •  7 min read
  • Best Veterinary Management Software for Growing Clinics

    Best Veterinary Management Software for Growing Clinics

    The veterinary industry is evolving rapidly. Consolidation is accelerating. Client expectations are rising. Labor costs remain high. And according to Mordor Intelligence, the U.S. veterinary services market continues to grow steadily year over year, driven by increased pet ownership and higher per-pet spending. As appointment volume increases and teams expand, the systems that once felt…
  • Banner AI Prompting for Veterinary Professionals - A Practical Guide for Better Outputs

    AI Prompting for Veterinary Professionals – A Practical Guide for Better Outputs

    Learn the simple formula that transforms generic AI responses into precise, usable veterinary content. Artificial intelligence can dramatically reduce documentation time, but only if you know how to prompt it effectively. Here is the good news: Digitail’s artificial intelligence (Tails AI) already has your patient’s complete medical history, visit records, and owner information. You do…
  • Questions to ask when choosing PIMS

    Questions to Ask When Choosing Veterinary PIMS

    Choosing a Practice Information Management System (PIMS) used to be about digitizing records. In 2026, with new demands for AI, seamless client communication, and workflow automation, choosing a PIMS is no longer about selecting veterinary software—it’s about partnering with a platform that will evolve with your practice. Use these key questions to evaluate potential PIMS…
  • Dedicated AI Role

    Why Your Veterinary Clinic Needs a Dedicated AI Role

    The Cross-Industry Pattern Veterinary Medicine Can’t Afford to Ignore In recent years, companies across industries have added an entirely new leadership role to manage AI adoption. According to a 2025 IBM survey of over 2,300 organizations, one in four companies now have a Chief AI Officer, tasked with managing everything from tool selection to ethical…
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Latest expert articles

Our blog is packed with expert articles, inspiring success stories, comprehensive webinars, and interactive workshops, all focused on the intricate details of operating a thriving veterinary clinic.

Digitail partners with Talkatoo banner

Digitail partners with Talkatoo

It’s time to step up your typing skills 👌 At Digitail, we always look for and find the BEST solutions for veterinary practices. You already know and experience for yourself the importance of keeping patient records. In some cases, there is a lot of information that you need to write down. Maybe sometimes you skip…
Ruxandra Pui
Ruxandra Pui
 •  3 min read
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Wellness Plans – What are they?

We know that for pet parents, the well-being of their furry children is of the utmost importance. We already know how to ensure this well-being, and we can do it by PREVENTION. With the help of prevention, we can prevent some diseases and enhance the quality of life for our furry friends. By extending the…
Ruxandra Pui
Ruxandra Pui
 •  2 min read
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Best practices for creating Wellness Plans

In our previous article, we explained what are the Wellness Plans in veterinary medicine. Next, we will see what we need to take into account and what are the best practices when creating them. There are only 4 steps to building successful Wellness Plans: 1. Defining the packages What do we need to take into…
Ruxandra Pui
Ruxandra Pui
 •  5 min read
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Why is client retention important?

What is client retention? Simply put, client retention is the core of customer success and customer success is the base of a thriving veterinary practice. Client Retention Management comprises all actions taken by you and your team members to encourage clients to remain loyal to your practice for a long period of time. For you and your team to be…
Ruxandra Pui
Ruxandra Pui
 •  3 min read
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The Importance of PMS for Vet Clinics

A Veterinary Practice Information Management Software (PIMS) can help you and your team not only survive the veterinary competition but thrive! Veterinary software is built to make veterinarians’ daily jobs easier, quicker, and more effective! We are here to help you not only by making your daily work easier and more efficient but also by offering business and operational…
Sebastian Gabor
Sebastian Gabor
 •  4 min read
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The pros of being a mobile vet

Mobile veterinary practices are, in many ways, a win-win proposition for both veterinarians and their clients. So, the pros of being a mobile vet – what exactly are they? Mobile vets have become increasingly popular in recent years. Pet parents looking for convenience made veterinary practitioners come up with a new model of business – mobile…
Sebastian Gabor
Sebastian Gabor
 •  2 min read
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6 ways to improve client relationship and get more revenue for your vet practice

Open, honest, and thorough communication between a veterinarian and a pet parent is crucial. Through good client communication, the owner will gain trust in your care and ability to treat their pet and will be more compliant. Without clients — especially those who return to our services again and again — our businesses would be non-existent. This is why the…
Sebastian Gabor
Sebastian Gabor
 •  5 min read
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10 Use Cases for Telemedicine

Telehealth & Telemedicine represent the distribution of health-related services and information via electronic information and technologies. It allows long-distance patient-veterinarian contact, care, advice, reminders, education, intervention, monitoring, and remote admissions. It can be used for a wide variety of health services and they can range widely by specialty. 1. Post-operation You might use telemedicine to do post-operation check-ins with patients to ensure their wound is not infected. 2. Lab…
Sebastian Gabor
Sebastian Gabor
 •  3 min read
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