Team & Client Retention

In the digital age, where your cat has an Instagram account, and your dog is a TikTok sensation, veterinary practices must embrace the wave of technology to not just survive but thrive. Enter Cloud-based Practice Information Management Systems (PMS/PIMS), the unsung hero of the veterinary world. For the boutique practices out there, ranging from the…

So here we are, celebrating the 31st year of Veterinary Technician Appreciation Week in 2024. It’s a whole week dedicated to recognizing the hardworking professionals who keep the gears turning in clinics everywhere. We’ve got shoutouts, a pizza party, maybe even some branded pens! Great, right? Well, not really. Because here’s the thing: Vet Techs…

Vet Tech Appreciation Week is here! But why limit the love to one week? Here’s how to spread that appreciation throughout the entire calendar year without busting the budget. Because the truth is, many of you practice managers are saying, “what budget?” A Simple ‘Thank You’ This one seems pretty obvious, but you can’t underestimate…

Who in vet med is suffering from a case of hiring burnout, aka recruitment fatigue 🙋🏻‍♀️  Hiring the right talent isn’t just about filling positions—it’s about ensuring continuity of care and fostering a culture of excellence. Let’s not forget maintaining a happy and healthy team morale. But this is easier said than done. So what are…

As June wraps up and Pride Month is coming to an end, it’s important to remember that supporting the LGBTQ+ community is a year-round commitment. According to a PrideVMC survey, only 23% of LGBTQ+ veterinary professionals feel fully accepted in their workplace. Additionally, a 2019 report by the AVMA highlights that 39% of LGBTQ+ individuals…

Imagine this scenario – a busy two-doctor practice, one vet suddenly has to take a sick day, leaving the other with double the workload. You’d think she’d face a whirlwind of a day, working late into the night just to keep up. But here’s the plot twist: she manages to see every patient, finish on…

Revolutionizing Veterinary Practices with Tails AI Dictation and Quick SOAP capabilities. In the world of veterinary medicine, where every second counts, the introduction of AI-powered veterinary dictation software has been nothing short of revolutionary. Now, with Tails AI Dictation built right into Digitail, this cutting-edge technology is redefining the way veterinary professionals interact with their…

Open, honest communication is the lifeblood of any successful veterinary practice. Each team member, from administrative staff to skilled veterinarians, plays a vital role in this complex ecosystem.