Webinars & Workshops

In our recent webinar on enhancing communication skills during euthanasia, we were privileged to have Dr. Celine Leheurteux, a veterinarian with over 25 years of experience, and Rebecca Rose, RVT, a certified peaceful euthanasia professional with over 37 years under her belt, share their invaluable insights. This session was a candid discussion on how to…

Artificial Intelligence (AI) might seem like a modern marvel, but its roots date back to the 1950s when Alan Turing first posed the question: “Can machines think?” Since then, we’ve been on a journey to answer that question. The early days of AI were ruled by “if-then” rules, akin to a game of chess with…

Who attends a 1-hour webinar intending to duck out after 30 minutes but ends up staying for almost 2 hours?? We are over the moon with the response to our AI Roundtable 🚀🌛 Hot takes 🔥 where AI can perform well today: We can all agree that AI has great potential to revolutionize vet med. Our…

Retention is a hot topic in vet med right now, and rightfully so. It can be a huge cost centre for your practice & can harm your employees’ experience. Join the hound & Digitail team as we talk through tactical ways you can increase retention, and get a look & exclusive lifetime discount on hound’s new culture & retention software, rally! Join…

Cloud software management systems have a recent history in veterinary practices. It’s only been some years since this kind of system entered the market. While some business owners jumped in and enjoyed all the advantages (and there are a few, check here) this solution has to offer, some preferred the old way of doing things. New practice management systems offer some advantages that…

What is client retention? Simply put, client retention is the core of customer success and customer success is the base of a thriving veterinary practice. Client Retention Management comprises all actions taken by you and your team members to encourage clients to remain loyal to your practice for a long period of time. For you and your team to be…