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Amici Cannis
  • Success Stories
  • Veterinary Business

Empowering Global Veterinary Care: How Amici Cannis Scales a Nonprofit Hospital with Digitail

For most clinics, the challenges are familiar: managing appointments, streamlining charting, and keeping clients happy. But for Amici Cannis, a non-profit veterinary hospital in the Andean highlands of Ecuador, the challenges are exceptionally complex. Founded by U.S.-trained veterinarian Dr. Heather Steyn, the clinic has a multi-faceted mission: The team—4 doctors and 8 veterinary technicians—was also…
Digitail Team
Digitail Team
 •  7 min read
  • Best Veterinary Management Software for Growing Clinics

    Best Veterinary Management Software for Growing Clinics

    The veterinary industry is evolving rapidly. Consolidation is accelerating. Client expectations are rising. Labor costs remain high. And according to Mordor Intelligence, the U.S. veterinary services market continues to grow steadily year over year, driven by increased pet ownership and higher per-pet spending. As appointment volume increases and teams expand, the systems that once felt…
  • Banner AI Prompting for Veterinary Professionals - A Practical Guide for Better Outputs

    AI Prompting for Veterinary Professionals – A Practical Guide for Better Outputs

    Learn the simple formula that transforms generic AI responses into precise, usable veterinary content. Artificial intelligence can dramatically reduce documentation time, but only if you know how to prompt it effectively. Here is the good news: Digitail’s artificial intelligence (Tails AI) already has your patient’s complete medical history, visit records, and owner information. You do…
  • Questions to ask when choosing PIMS

    Questions to Ask When Choosing Veterinary PIMS

    Choosing a Practice Information Management System (PIMS) used to be about digitizing records. In 2026, with new demands for AI, seamless client communication, and workflow automation, choosing a PIMS is no longer about selecting veterinary software—it’s about partnering with a platform that will evolve with your practice. Use these key questions to evaluate potential PIMS…
  • Dedicated AI Role

    Why Your Veterinary Clinic Needs a Dedicated AI Role

    The Cross-Industry Pattern Veterinary Medicine Can’t Afford to Ignore In recent years, companies across industries have added an entirely new leadership role to manage AI adoption. According to a 2025 IBM survey of over 2,300 organizations, one in four companies now have a Chief AI Officer, tasked with managing everything from tool selection to ethical…
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Latest expert articles

Our blog is packed with expert articles, inspiring success stories, comprehensive webinars, and interactive workshops, all focused on the intricate details of operating a thriving veterinary clinic.

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Free Ways to Show Appreciation for Veterinary Technicians: All Year, Every Year

Vet Tech Appreciation Week is here! But why limit the love to one week? Here’s how to spread that appreciation throughout the entire calendar year without busting the budget. Because the truth is, many of you practice managers are saying, “what budget?” A Simple ‘Thank You’ This one seems pretty obvious, but you can’t underestimate…
Sebastian Gabor
Sebastian Gabor
 •  3 min read
digitail-team

Beyond Veterinary Software: Digitail’s Journey to Cultivating a Culture of Connection

At Digitail, we believe in the power of people – both our clients and our team. This belief was vividly brought to life during our unforgettable team-building trip to Serbia. It wasn’t just a trip; it was a reaffirmation of our core values: customer superpassion, mutual care, growth mindset, ownership, and being the change we…
Sebastian Gabor
Sebastian Gabor
 •  2 min read
Dr. Kristian Sorbo for Digitail Blog

“Applying Social Sciences in the Veterinary Space is Paramount” – Dr. Kristian Sorbo on His Learnings From a Mini-MBA

Growing up in Norway, Kristian Sorbo considered many career paths, including becoming an airline pilot. However, it was his annual summer job milking dairy cows that sparked his interest in veterinary work. In 2005, he moved to Scotland, where he earned his veterinary degree and began his career in veterinary medicine. After a decade of…
Galyna Danylenko
Galyna Danylenko
 •  6 min read
Dr. Jill Lopez on Modern Education for Digitail Blog

“The Veterinary Scene Needs Some Fresh Voices” – Dr. Jill Lopez on Modern Education

Dr. Jill Lopez entered Tuskegee University College of Veterinary Medicine with a clear plan: return to West Virginia, work as an associate veterinarian, and eventually take over the clinic — maybe even buy another practice down the road.  Little did she know that a student internship at an animal health company would reshape her career…
Galyna Danylenko
Galyna Danylenko
 •  7 min read
Dr. Dr. Keith True on the Value of Business Education for Digitail Blog

“You Have to Actively Seek Out Leadership Skills” – Dr. Keith True on the Value of Business Education

Welcome to our DVM + MBA series, where we‘re hearing from veterinarians who’ve combined their passion for animals with serious business chops. From running multi-doctor practices to climbing corporate ladders, they’ve done it all—and now they’re sharing their secrets. It wasn’t just his love for animals that attracted Dr. True to veterinary medicine; it was…
Galyna Danylenko
Galyna Danylenko
 •  8 min read
Dr. Christine Staten on Her Motivation for an MBA for Digitail Blog

“I Need a Generational Succession” – Dr. Christine Staten on Her Motivation for an MBA

Welcome to our “DVM + MBA Spotlight Series” series, where we’re hearing from veterinarians who’ve combined their passion for animals with serious business chops. From running multi-doctor practices to climbing corporate ladders, they’ve done it all—and now they’re sharing their secrets. Dr. Christine Staten‘s dream of being a business owner was a guiding star from…
Galyna Danylenko
Galyna Danylenko
 •  10 min read
Dr. Simmons on the Importance of a Strong Value Proposition for Digitail Blog

“Don’t Just Practice Great Medicine” – Dr. Simmons on the Importance of a Strong Value Proposition

Welcome to our “DVM + MBA Spotlight Series” series, where we‘re hearing from veterinarians who’ve combined their passion for animals with serious business chops. From running multi-doctor practices to climbing corporate ladders, they’ve done it all—and now they’re sharing their secrets. Dr. Chris Simmons, a second-generation veterinarian, didn’t rush into following in his family’s footsteps….
Galyna Danylenko
Galyna Danylenko
 •  12 min read
Dr. Pam Hale on Veterinary Leadership for Digitail Blog

“Business Education is a Way to Have More DVMs in Corporate C-Suites”: Dr. Pam Hale on Veterinary Leadership

Welcome to our DVM + MBA series, where we‘re hearing from veterinarians who’ve combined their passion for animals with serious business chops. From running multi-doctor practices to climbing corporate ladders, they’ve done it all—and now they’re sharing their secrets. Dr. Pam Hale is one of those veterinarians who felt this vocation since childhood. She went…
Galyna Danylenko
Galyna Danylenko
 •  10 min read
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