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Amici Cannis
  • Success Stories
  • Veterinary Business

Empowering Global Veterinary Care: How Amici Cannis Scales a Nonprofit Hospital with Digitail

For most clinics, the challenges are familiar: managing appointments, streamlining charting, and keeping clients happy. But for Amici Cannis, a non-profit veterinary hospital in the Andean highlands of Ecuador, the challenges are exceptionally complex. Founded by U.S.-trained veterinarian Dr. Heather Steyn, the clinic has a multi-faceted mission: The team—4 doctors and 8 veterinary technicians—was also…
Digitail Team
Digitail Team
 •  7 min read
  • Best Veterinary Management Software for Growing Clinics

    Best Veterinary Management Software for Growing Clinics

    The veterinary industry is evolving rapidly. Consolidation is accelerating. Client expectations are rising. Labor costs remain high. And according to Mordor Intelligence, the U.S. veterinary services market continues to grow steadily year over year, driven by increased pet ownership and higher per-pet spending. As appointment volume increases and teams expand, the systems that once felt…
  • Banner AI Prompting for Veterinary Professionals - A Practical Guide for Better Outputs

    AI Prompting for Veterinary Professionals – A Practical Guide for Better Outputs

    Learn the simple formula that transforms generic AI responses into precise, usable veterinary content. Artificial intelligence can dramatically reduce documentation time, but only if you know how to prompt it effectively. Here is the good news: Digitail’s artificial intelligence (Tails AI) already has your patient’s complete medical history, visit records, and owner information. You do…
  • Questions to ask when choosing PIMS

    Questions to Ask When Choosing Veterinary PIMS

    Choosing a Practice Information Management System (PIMS) used to be about digitizing records. In 2026, with new demands for AI, seamless client communication, and workflow automation, choosing a PIMS is no longer about selecting veterinary software—it’s about partnering with a platform that will evolve with your practice. Use these key questions to evaluate potential PIMS…
  • Dedicated AI Role

    Why Your Veterinary Clinic Needs a Dedicated AI Role

    The Cross-Industry Pattern Veterinary Medicine Can’t Afford to Ignore In recent years, companies across industries have added an entirely new leadership role to manage AI adoption. According to a 2025 IBM survey of over 2,300 organizations, one in four companies now have a Chief AI Officer, tasked with managing everything from tool selection to ethical…
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Latest expert articles

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blog banner Optimize Your Veterinary Clinic Operations with Digitail's Reporting Tools

Optimize Your Veterinary Clinic Operations with Digitail’s Reporting Tools

Running a Smooth, Low(er)-Stress Veterinary Clinic Every clinic has those days. You’re behind before you even open, the waiting room is already full, and of course, you’re almost out of the one product everyone suddenly needs. It doesn’t have to feel like this every day. You’ve got enough on your plate. Managing the ins and…
Digitail Team
Digitail Team
 •  7 min read
blog banner Southern Trail Animal Clinic's Journey to Exceptional Patient Care with Digitail

Southern Trail Animal Clinic’s Journey to Exceptional Patient Care with Digitail

From ER Fatigue to Community-Focused Care Dr. Jose Fernandez and Dr. Mike Eaves spent years working in emergency veterinary medicine. Long shifts, unpredictable caseloads, and limited time with pet parents left them craving a change. They envisioned a practice where relationships mattered and preventive care was the priority. In June 2023, their dream became Southern…
Digitail Team
Digitail Team
 •  7 min read
blog banner: Making Sense of your vet clinic's finances with Digitail's reports

Making Sense of Your Vet Clinic’s Finances with Digitail’s Reports

Let’s be honest—most of us didn’t get into veterinary medicine because we love accounting. But running a clinic means keeping a close eye on your finances, and the difference between “doing okay” and “actually thriving” is knowing exactly where your money is coming from (and where it’s going). That’s where Digitail’s financial reports come in….
Digitail Team
Digitail Team
 •  5 min read
Banner Transforming Your Vet Practice with Data

Transforming Your Vet Practice with Data: Beyond the Spreadsheets

Ever watched your reception team scramble on an unexpectedly busy Monday morning? Or winced at throwing away expired medications you ordered in bulk? We’ve all been there. Running a veterinary practice is more than patient care; it’s also about making smart decisions that keep your team sane and your business thriving. Let’s talk about how…
Digitail Team
Digitail Team
 •  7 min read
blog banner Meet the team

Meet the Team: The People Behind the Platform

Vet med isn’t just a job, it’s a calling. It’s long hours, late nights, and a deep commitment to both animals and the people who love them. At Digitail, our team understands this firsthand because we’ve lived it. Now, we’re using that experience to help veterinary professionals work smarter, support their teams, and reclaim the…
Digitail Team
Digitail Team
 •  6 min read
blog banner TPR For Your Vet Clinic

TPR For Your Vet Clinic: How to Triage Your Practices KPIs Quickly

Veterinary medicine moves fast, and small inefficiencies can impact patient care, staff morale, and financial performance. A quick check on your practices: Temperature, Pulse, and Respiration (TPR) help you track key performance indicators and make informed decisions in just a few minutes.  With Digitail’s reports, you can perform a clinic TPR in just 5–10 minutes and make…
Jacqueline Mercurio, CVPM
Jacqueline Mercurio, CVPM
 •  6 min read
blog banner How Simmons Vet Clinic Drives Pet Parent App Adoption

How Simmons Vet Clinic Drives Pet Parent App Adoption: Insights from Dr. Chris Simmons

Getting clients to adopt a pet parent app can be a challenge, but when done right, the benefits are clear. At Simmons Vet Clinic, 62% of pet parents are using the Digitail pet parent app, with 1 out of every 4 appointments scheduled through it. To understand how clinics can successfully integrate technology into their…
Digitail Team
Digitail Team
 •  5 min read
blog banner From Day one to Five Stars

From Day One to Five Stars: Shoreview Veterinary’s Journey with Digitail

Nestled in the heart of Toronto’s Beach and Bluffs community, Shoreview Veterinary is quickly making a name for itself. Founded by Dr. Nigel Skinner and his partner Tracy, this clinic is as innovative as it is compassionate. With over 20 years of experience and a reputation for groundbreaking work, including being Toronto’s first vet to…
Digitail Team
Digitail Team
 •  5 min read
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