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Amici Cannis
  • Success Stories
  • Veterinary Business

Empowering Global Veterinary Care: How Amici Cannis Scales a Nonprofit Hospital with Digitail

For most clinics, the challenges are familiar: managing appointments, streamlining charting, and keeping clients happy. But for Amici Cannis, a non-profit veterinary hospital in the Andean highlands of Ecuador, the challenges are exceptionally complex. Founded by U.S.-trained veterinarian Dr. Heather Steyn, the clinic has a multi-faceted mission: The team—4 doctors and 8 veterinary technicians—was also…
Digitail Team
Digitail Team
 •  7 min read
  • Best Veterinary Management Software for Growing Clinics

    Best Veterinary Management Software for Growing Clinics

    The veterinary industry is evolving rapidly. Consolidation is accelerating. Client expectations are rising. Labor costs remain high. And according to Mordor Intelligence, the U.S. veterinary services market continues to grow steadily year over year, driven by increased pet ownership and higher per-pet spending. As appointment volume increases and teams expand, the systems that once felt…
  • Banner AI Prompting for Veterinary Professionals - A Practical Guide for Better Outputs

    AI Prompting for Veterinary Professionals – A Practical Guide for Better Outputs

    Learn the simple formula that transforms generic AI responses into precise, usable veterinary content. Artificial intelligence can dramatically reduce documentation time, but only if you know how to prompt it effectively. Here is the good news: Digitail’s artificial intelligence (Tails AI) already has your patient’s complete medical history, visit records, and owner information. You do…
  • Questions to ask when choosing PIMS

    Questions to Ask When Choosing Veterinary PIMS

    Choosing a Practice Information Management System (PIMS) used to be about digitizing records. In 2026, with new demands for AI, seamless client communication, and workflow automation, choosing a PIMS is no longer about selecting veterinary software—it’s about partnering with a platform that will evolve with your practice. Use these key questions to evaluate potential PIMS…
  • Dedicated AI Role

    Why Your Veterinary Clinic Needs a Dedicated AI Role

    The Cross-Industry Pattern Veterinary Medicine Can’t Afford to Ignore In recent years, companies across industries have added an entirely new leadership role to manage AI adoption. According to a 2025 IBM survey of over 2,300 organizations, one in four companies now have a Chief AI Officer, tasked with managing everything from tool selection to ethical…
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Latest expert articles

Our blog is packed with expert articles, inspiring success stories, comprehensive webinars, and interactive workshops, all focused on the intricate details of operating a thriving veterinary clinic.

How Paumanok Veterinary Hospital Harnessed AI to Reclaim 50 Hours Per Week

How Paumanok Veterinary Hospital Harnessed AI to Reclaim 50 Hours Per Week

Paumanok Veterinary Hospital was founded in 1992 by a veterinarian couple, Dr. David R. Hensen and Dr. Deirdre Hensen, showing how love and business can create something wonderful together. Its name, “Paumanok,” holds cultural significance, derived from a Native American term for Long Island, signifying “island in the shape of a fish.”  Deeply rooted in…
Galyna Danylenko
Galyna Danylenko
 •  6 min read
group shot of the digitail team looking excited and happy to be at VMX

Our Core Values: The Heart of Digitail

At Digitail Veterinary Software, we recognize the incredible impact that our values have on shaping our company culture. They influence everything from client interactions and product development to leadership decisions and community engagement. To us, these values are not just words on a page; they are the principles that guide our actions and decision-making processes…
Sebastian Gabor
Sebastian Gabor
 •  4 min read
white mane with short hair cuddles a large breed dog while looking at his phone

What Millennials Really Want from Their Veterinary Care Providers

Millennials, representing nearly a quarter of the population, are making waves in almost every sector. Insert a joke about having avocados in one hand and a smartphone in the other. Still, in all seriousness, this generation has become an increasingly pivotal figure in the world of pet ownership. They make up the largest percentage of…
Sebastian Gabor
Sebastian Gabor
 •  8 min read
black vet with afro wearing lab coat, arms out breaking free from the ball and chain that represent writting medical records.

Veterinarians didn’t go to vet school because they love writing records…

Revolutionizing Veterinary Practices with Tails AI Dictation and Quick SOAP capabilities. In the world of veterinary medicine, where every second counts, the introduction of AI-powered veterinary dictation software has been nothing short of revolutionary. Now, with Tails AI Dictation built right into Digitail, this cutting-edge technology is redefining the way veterinary professionals interact with their…
Sebastian Gabor
Sebastian Gabor
 •  7 min read
animation showing communication in a vet clinic between - veterinarians, technicians, assistants, receptionists, management and clients arrows going all around as they all communicate with each other about patients, phone calls, perscription refills, lab results, aftercare, surgery, vaccines, medical history

Mastering Team Communication in Veterinary Clinics

Open, honest communication is the lifeblood of any successful veterinary practice. Each team member, from administrative staff to skilled veterinarians, plays a vital role in this complex ecosystem.
Sebastian Gabor
Sebastian Gabor
 •  10 min read
road sign that says well being next exit

AI’s Impact on Veterinary Medicine and Professional Well-being

Could AI be the unsung hero of the veterinary industry? It’s no secret that the veterinary industry, which is marked by high burnout rates, is on the cusp of a technological revolution. A recent survey conducted by Digitail in collaboration with the American Animal Hospital Association (AAHA) reveals a growing awareness and optimism among veterinary…
Sebastian Gabor
Sebastian Gabor
 •  7 min read
Digitail Announces Digitail Secure Payments

Say Goodbye to Missed Charges: Digitail Announces Digitail Secure Payments

Powered by Stripe, Digitail Secure Payments transforms the checkout process with an easy and automated way to collect payments, allowing veterinary hospitals to eliminate missed charges and improve client experience Digitail, an all-in-one cloud-based operating system for veterinary hospitals, announced its partnership with the leading payment processor Stripe and the launch of Digitail Secure Payments….
Galyna Danylenko
Galyna Danylenko
 •  2 min read
Blog posts

Charting a Course Through Pet Dental Health Month with Digitail

Did you know? The global pet dental health market was valued at a whopping $6.18 billion in 2022 and is on an upward trajectory with a growth rate of 6.25% projected through 2030 But this isn’t just about numbers; it’s about the growing importance of pet dental care in veterinary practices. National Pet Dental Health…
Sebastian Gabor
Sebastian Gabor
 •  4 min read
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