Our Core Values: The Heart of Digitail
At Digitail Veterinary Software, we recognize the incredible impact that our values have on shaping our company culture. They influence everything from client interactions and product development to leadership decisions and community engagement. To us, these values are not just words on a page; they are the principles that guide our actions and decision-making processes daily.
Building a Culture of Respect and Innovation
In 2023, our team gathered in Serbia for a pivotal team-building retreat. This event wasn’t just about fun activities; it was a deep dive into our collective ethos, enhancing our understanding and appreciation for one another.
It’s through our people-first focus that we’ve been able to cultivate together a workplace environment that values human connections as much as technological advancements, setting us apart in the PIMS and veterinary sectors.
Our Core Values
- Customer Super Passion: We’re committed to going above and beyond for our customers, aiming to create meaningful and enduring connections through exceptional service.
- Caring About Each Other: Inspired by the nurturing spirit of a grandmother, this value emphasizes support, resilience, and generosity within our team.
- Ownership: Every team member takes pride in their work, owns their impact, and strives for excellence in every task.
- Higher Purpose: We’re driven by a shared vision to build a world we’re proud of, united by the significant impact of our collective efforts.
- Growth Mindset: Continuously setting and surpassing high standards, we embrace challenges as opportunities for personal and professional development.
With the reveal of our core values came our values champions, Digitailers, whose actions exemplify these principles in their daily work.
Our values don’t just define who we are as a company; they’re the lens through which we view every aspect of our operations—from hiring and marketing to product development and community involvement.
By prioritizing these core values, Digitail continues to forge a path of innovation and compassion within the veterinary industry, proving that success is not just about the technology we create but the people and principles that drive us.
2024 Q1 Values Champions
As we look back on the start of 2024, it’s time to honor the exceptional Digitailers who have gone above and beyond to live our core values. These individuals have made a significant impact on our team and the veterinary community we serve.
- Customer Super Passion goes to Stefan Antoniu, whose dedication to client success is unparalleled. Stefan ensures that every client interaction leaves a lasting positive impression, demonstrating what it truly means to go above and beyond.
- Caring About Each Other goes to Cristian Calara, for his unwavering support of the backend team. Cristian’s collaborative spirit has been essential in keeping things running smoothly, always offering a helping hand wherever it’s needed.
- Ownership goes to Jesica Hurrienarain, whose meticulous attention to detail has made a tangible impact on the team. Jesica consistently takes full responsibility for her work and the outcomes, leading by example with a sense of pride in everything she does.
- Higher Purpose goes to Heather Ashcroft, who continues to bridge the gap between technology and clinical care with passion. Heather’s dedication to both innovation and real-world veterinary challenges makes a significant impact, showing us all the true meaning of purpose-driven work.
- Growth Mindset goes to Dimitry Agachev, for his commitment to continuous improvement and his empathetic approach to customer care. Dimitry’s dedication to learning and evolving has made him a standout example of what it means to have a growth mindset.
We’re incredibly proud of our Q1 2024 Values Champions. Their hard work and dedication inspire us all to live our values every day, and we’re excited to see how these champions continue to shape the future of Digitail.