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Amici Cannis
  • Success Stories
  • Veterinary Business

Empowering Global Veterinary Care: How Amici Cannis Scales a Nonprofit Hospital with Digitail

For most clinics, the challenges are familiar: managing appointments, streamlining charting, and keeping clients happy. But for Amici Cannis, a non-profit veterinary hospital in the Andean highlands of Ecuador, the challenges are exceptionally complex. Founded by U.S.-trained veterinarian Dr. Heather Steyn, the clinic has a multi-faceted mission: The team—4 doctors and 8 veterinary technicians—was also…
Digitail Team
Digitail Team
 •  7 min read
  • Best Veterinary Management Software for Growing Clinics

    Best Veterinary Management Software for Growing Clinics

    The veterinary industry is evolving rapidly. Consolidation is accelerating. Client expectations are rising. Labor costs remain high. And according to Mordor Intelligence, the U.S. veterinary services market continues to grow steadily year over year, driven by increased pet ownership and higher per-pet spending. As appointment volume increases and teams expand, the systems that once felt…
  • Banner AI Prompting for Veterinary Professionals - A Practical Guide for Better Outputs

    AI Prompting for Veterinary Professionals – A Practical Guide for Better Outputs

    Learn the simple formula that transforms generic AI responses into precise, usable veterinary content. Artificial intelligence can dramatically reduce documentation time, but only if you know how to prompt it effectively. Here is the good news: Digitail’s artificial intelligence (Tails AI) already has your patient’s complete medical history, visit records, and owner information. You do…
  • Questions to ask when choosing PIMS

    Questions to Ask When Choosing Veterinary PIMS

    Choosing a Practice Information Management System (PIMS) used to be about digitizing records. In 2026, with new demands for AI, seamless client communication, and workflow automation, choosing a PIMS is no longer about selecting veterinary software—it’s about partnering with a platform that will evolve with your practice. Use these key questions to evaluate potential PIMS…
  • Dedicated AI Role

    Why Your Veterinary Clinic Needs a Dedicated AI Role

    The Cross-Industry Pattern Veterinary Medicine Can’t Afford to Ignore In recent years, companies across industries have added an entirely new leadership role to manage AI adoption. According to a 2025 IBM survey of over 2,300 organizations, one in four companies now have a Chief AI Officer, tasked with managing everything from tool selection to ethical…
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Latest expert articles

Our blog is packed with expert articles, inspiring success stories, comprehensive webinars, and interactive workshops, all focused on the intricate details of operating a thriving veterinary clinic.

Digitail Introduces Upgrades to Its Native AI Assistant, Tails AI

Digitail Introduces Upgrades to Its Native AI Assistant, Tails AI

Digitail clients can now enjoy even more efficient workflows and enhanced patient care with AI transcription in multiple languages and smart summarization of phone calls Digitail, an all-in-one veterinary practice management software, announces exciting upgrades to its native AI Assistant, Tails AI.  Tails AI Dictation, a native voice-to-text solution for quick SOAP notes, exam summaries,…
Galyna Danylenko
Galyna Danylenko
 •  2 min read
Enhancing Communication to Elevate the Euthanasia Experience

Enhancing Communication to Elevate the Euthanasia Experience

In our recent webinar on enhancing communication skills during euthanasia, we were privileged to have Dr. Celine Leheurteux, a veterinarian with over 25 years of experience, and Rebecca Rose, RVT, a certified peaceful euthanasia professional with over 37 years under her belt, share their invaluable insights. This session was a candid discussion on how to…
Sebastian Gabor
Sebastian Gabor
 •  6 min read
Keeping Pride Alive All Year in Veterinary Medicine

Keeping Pride Alive All Year in Veterinary Medicine

As June wraps up and Pride Month is coming to an end, it’s important to remember that supporting the LGBTQ+ community is a year-round commitment. According to a PrideVMC survey, only 23% of LGBTQ+ veterinary professionals feel fully accepted in their workplace. Additionally, a 2019 report by the AVMA highlights that 39% of LGBTQ+ individuals…
Sebastian Gabor
Sebastian Gabor
 •  7 min read
The Tiny Lifeline of a Microchip

The Tiny Lifeline of a Pet Microchip

Microchipping a pet might seem minor, but its significance is anything but. In the world of pet care, this tiny device plays a pivotal role, acting as a beacon that guides lost pets back to their families. Yet, the effectiveness of a microchip is not solely in its technological marvel but in the details it…
Sebastian Gabor
Sebastian Gabor
 •  8 min read
title page for every scan counts

Every Scan Counts: The Community’s Role in Pet Microchipping

Imagine the heart-wrenching moment of realizing your beloved pet has gone missing. The panic, the worry, and the desperate search can be overwhelming. Now, imagine a simple, tiny chip that holds the power to bring your furry friend back home. Microchipping has revolutionized pet safety, turning the nightmare of a lost pet into a much…
Sebastian Gabor
Sebastian Gabor
 •  5 min read
How AcharaVet Boosted Productivity by 30% and Supercharged Team Happiness with Digitail

How AcharaVet Boosted Productivity by 30% and Supercharged Team Happiness with Digitail

Imagine this scenario – a busy two-doctor practice, one vet suddenly has to take a sick day, leaving the other with double the workload. You’d think she’d face a whirlwind of a day, working late into the night just to keep up. But here’s the plot twist: she manages to see every patient, finish on…
Galyna Danylenko
Galyna Danylenko
 •  9 min read
Minimizing Missed Charges in Veterinary Practices

Minimizing Missed Charges in Veterinary Practices

Running a veterinary practice efficiently means ensuring each product and service is billed correctly. Even the smallest missed charges can significantly undermine your practice’s profitability and longevity. Our guide on Reducing Missed Charges provides multiple actionable strategies to prevent this common source of lost revenue in veterinary clinics. Where to Start 🤔 Our guide identifies…
Sebastian Gabor
Sebastian Gabor
 •  2 min read
Mastering Product Pricing and Markup in Veterinary Practices

Mastering Product Pricing and Markup in Veterinary Practices

You know that running a veterinary practice isn’t just about providing exceptional pet care—it’s also about managing a profitable business. But where to start when it comes to product pricing and markup? That’s where our Product Markup Guide comes in. What you’ll find included in this guide: Understanding the Basics 🧮 Markup isn’t just a…
Sebastian Gabor
Sebastian Gabor
 •  3 min read
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