
Enhancing Communication Skills During End-of-Life Care
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According to the AVMA, the emotional distress associated with euthanasia can lead to 20% of pet owners seeking a new veterinary clinic post-euthanasia. This statistic highlights the critical need for veterinary practices to handle these situations with the utmost care and compassion to retain clients and provide support during their grieving process.
Watch our insightful webinar on Enhancing Communication Skills During End-of-Life Care: How to Retain Staff and Clients by Elevating the Euthanasia Experience. This roundtable conversation brings together industry experts Dr. Celine Leheurteux and Rebecca Rose RVT to share invaluable insights and practical tips on enhancing the euthanasia experience. We will explore the development and principles of “Euthanese”—speaking compassionately and clearly to pet parents—and discuss the critical role of emotional intelligence in supporting both veterinary professionals and pet owners. Through real-life examples and effective communication strategies, we aim to empower you with the tools and techniques needed to navigate these sensitive conversations with empathy and clarity.
Learning Outcomes:
- Master Compassionate Communication
- Develop Emotional Intelligence
- Facilitate Sensitive Conversations
- Support Emotional Needs
- Respect and Professional Guidance

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