Unlock the power of cloud & all-in-one with workflows that just make sense.
Digitail is a proven AI-native platform with 20+ workflows, a pet parent app, and enterprise-grade tools trusted by 10,000+ DVMs.
• Pet parent app, two-way chat, and telemedicine built in
• Automated reminders, online booking, and internal messaging included
• Native inventory management and integrated payments
• One platform, one login, one bill, no third-party subscriptions
• Clean navigation with minimal clicks
• Workflows follow how your clinic actually operates
• New team members get productive in one shift
• No manuals, codes, or shortcuts to memorize
• AI SOAP dictation and automated discharge notes
• AI-powered intake forms and patient history summaries
• Treatment plan suggestions and voice-to-invoice
• 20+ AI workflows, no add-ons or extra cost
• Free in-house migration from 30+ PIMS, final snapshot included before go-live
• Data exports as searchable records, not PDFs
• Dedicated workflow consultant and personalized staff training
• 99.99% uptime, dual-server redundancy, and 24/7 support after go-live
IDEXX Neo is designed as a simple, cloud-based system with strong integration into the IDEXX ecosystem, which can work well for clinics already using IDEXX diagnostics. Neo’s functionality is more limited outside that ecosystem, customization options are lighter, and advanced workflows (like AI or wellness plans) are still evolving.
Digitail is an all-in-one, AI-native platform with built-in medical records, client communication, online booking, payments, and analytics. It includes a native pet parent app, 20+ AI workflows already in production, and flexible integrations beyond a single vendor ecosystem—giving clinics more control over how they run and grow.
Yes. Digitail includes 20+ AI workflows built directly into the platform. Tails AI powers SOAP dictation, automated discharge notes, patient history summaries, intake form pre-population, treatment plan suggestions, and voice-to-invoice. These tools save an average of 70 minutes per DVM per day and reduce missed charges. Every AI feature is tested in real clinics before release.
Digitail handles migration in-house and free of charge.
If you’re moving from IDEXX Neo, your data—including medical records, client information, and history—is transferred into Digitail as fully searchable records. You also receive a final data snapshot before go-live to ensure nothing is lost.
The goal is to make the transition smooth, without relying on third-party vendors or limiting what data you can bring with you.
IDEXX Neo may be a good fit for smaller clinics that are already deeply invested in the IDEXX ecosystem and prefer a simpler system with fewer moving parts.
Digitail is independently owned, runs at 99.99% uptime with dual-server redundancy, offers free in-house migration with searchable records, includes a native pet parent app, and ships 20+ AI workflows in production.
Digitail is a strong fit for clinics that want to streamline operations, reduce admin time, and scale more efficiently.
It’s especially valuable for teams looking for:
