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Amici Cannis
  • Success Stories
  • Veterinary Business

Empowering Global Veterinary Care: How Amici Cannis Scales a Nonprofit Hospital with Digitail

For most clinics, the challenges are familiar: managing appointments, streamlining charting, and keeping clients happy. But for Amici Cannis, a non-profit veterinary hospital in the Andean highlands of Ecuador, the challenges are exceptionally complex. Founded by U.S.-trained veterinarian Dr. Heather Steyn, the clinic has a multi-faceted mission: The team—4 doctors and 8 veterinary technicians—was also…
Digitail Team
Digitail Team
 •  7 min read
  • Best Veterinary Management Software for Growing Clinics

    Best Veterinary Management Software for Growing Clinics

    The veterinary industry is evolving rapidly. Consolidation is accelerating. Client expectations are rising. Labor costs remain high. And according to Mordor Intelligence, the U.S. veterinary services market continues to grow steadily year over year, driven by increased pet ownership and higher per-pet spending. As appointment volume increases and teams expand, the systems that once felt…
  • Banner AI Prompting for Veterinary Professionals - A Practical Guide for Better Outputs

    AI Prompting for Veterinary Professionals – A Practical Guide for Better Outputs

    Learn the simple formula that transforms generic AI responses into precise, usable veterinary content. Artificial intelligence can dramatically reduce documentation time, but only if you know how to prompt it effectively. Here is the good news: Digitail’s artificial intelligence (Tails AI) already has your patient’s complete medical history, visit records, and owner information. You do…
  • Questions to ask when choosing PIMS

    Questions to Ask When Choosing Veterinary PIMS

    Choosing a Practice Information Management System (PIMS) used to be about digitizing records. In 2026, with new demands for AI, seamless client communication, and workflow automation, choosing a PIMS is no longer about selecting veterinary software—it’s about partnering with a platform that will evolve with your practice. Use these key questions to evaluate potential PIMS…
  • Dedicated AI Role

    Why Your Veterinary Clinic Needs a Dedicated AI Role

    The Cross-Industry Pattern Veterinary Medicine Can’t Afford to Ignore In recent years, companies across industries have added an entirely new leadership role to manage AI adoption. According to a 2025 IBM survey of over 2,300 organizations, one in four companies now have a Chief AI Officer, tasked with managing everything from tool selection to ethical…
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Latest expert articles

Our blog is packed with expert articles, inspiring success stories, comprehensive webinars, and interactive workshops, all focused on the intricate details of operating a thriving veterinary clinic.

Unlocking the Power of AI: A Veterinary Professional’s Guide to Crafting Effective Prompts

Unlocking the Power of AI: A Veterinary Professional’s Guide to Crafting Effective Prompts

In the fast-paced world of veterinary medicine, every second counts. Between diagnosing complex cases, communicating with pet parents, and managing the day-to-day operations of your clinic, time is a precious resource. This is where AI tools like Digitail’s Tails AI can revolutionize your workflow. But to truly unlock the potential of AI, you need to…
Sebastian Gabor
Sebastian Gabor
 •  10 min read
5 pillars of cloud pims

The Sky’s the Limit: Elevating Your Veterinary Practice with Cloud PIMS

In the digital age, where your cat has an Instagram account, and your dog is a TikTok sensation, veterinary practices must embrace the wave of technology to not just survive but thrive. Enter Cloud-based Practice Information Management Systems (PMS/PIMS), the unsung hero of the veterinary world. For the boutique practices out there, ranging from the…
Sebastian Gabor
Sebastian Gabor
 •  6 min read
Optimize Your Veterinary Practice with Digitail’s Smart Reminder Protocols

Optimize Your Veterinary Practice with Digitail’s Smart Reminder Protocols

Ensuring clients stay on top of their pet’s healthcare appointments can feel like a full-time job for any clinic. In fact, as highlighted in this article featured in Veterinary Practice News, the effectiveness of reminder messages goes beyond just sending them—it’s about how you frame the message and the convenience you offer to clients. The…
Sebastian Gabor
Sebastian Gabor
 •  4 min read
How Tails AI Helped Riverside Vet Avoid Burnout to Achieve Balance: By Dr. Liza Price

How Tails AI Helped Riverside Vet Avoid Burnout to Achieve Balance: By Dr. Liza Price

Getting home on time used to feel like a joke in the world of vet med. You say it, you hope for it, but deep down, you know it’s not happening. We all know the drill—endless SOAP notes, late-night record keeping, and never really turning off after a long day. As much as I love…
Dr. Liza Price
Dr. Liza Price
 •  5 min read
Implementing AI in Your Veterinary Clinic: Tips from My Experience at Riverside By Dr. Liza Price

Implementing AI in Your Veterinary Clinic: Tips from My Experience at Riverside By Dr. Liza Price

Artificial intelligence (AI) has completely changed the way we operate at Riverside Vet, a member of the AcharaVet community, and if you’re considering it for your clinic, you’re already one step ahead. However, like any major change, adopting AI comes with its own learning curve. Based on my experience, here are some actionable tips to…
Dr. Liza Price
Dr. Liza Price
 •  6 min read
digitail-academy

Digitail Announces Digitail Academy: a Free CE Course on Technology for Veterinary Professionals

Digitail is excited to announce the launch of Digitail Academy, a free continuing education (CE) course focused on integrating technology into veterinary practices. This series of RACE and CVPM CE-approved webinars is designed to help veterinary professionals sharpen their tech skills, enhance patient care, and run financially healthy practices. The Digitail Academy will start with…
Galyna Danylenko
Galyna Danylenko
 •  3 min read
Vet Tech Appreciation Week Turns 31—Taking Support Beyond Free Lunches

Vet Tech Appreciation Week Turns 31—Taking Support Beyond Free Lunches

So here we are, celebrating the 31st year of Veterinary Technician Appreciation Week in 2024. It’s a whole week dedicated to recognizing the hardworking professionals who keep the gears turning in clinics everywhere. We’ve got shoutouts, a pizza party, maybe even some branded pens! Great, right? Well, not really. Because here’s the thing: Vet Techs…
Sebastian Gabor
Sebastian Gabor
 •  8 min read
Dr Tancredi holding a black dog

Beyond the Tech, AI is the Fulfillment of Our Professional Oath

Introduction Gentlemen, progress has never been a bargain. You’ve got to pay for it. Sometimes I think there’s a man behind a counter who says, “All right, you can have a telephone; but you’ll have to give up privacy, the charm of distance. Madam, you may vote; but at a price; you lose the right…
William Tancredi, DVM
William Tancredi, DVM
 •  18 min read
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