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Amici Cannis
  • Success Stories
  • Veterinary Business

Empowering Global Veterinary Care: How Amici Cannis Scales a Nonprofit Hospital with Digitail

For most clinics, the challenges are familiar: managing appointments, streamlining charting, and keeping clients happy. But for Amici Cannis, a non-profit veterinary hospital in the Andean highlands of Ecuador, the challenges are exceptionally complex. Founded by U.S.-trained veterinarian Dr. Heather Steyn, the clinic has a multi-faceted mission: The team—4 doctors and 8 veterinary technicians—was also…
Digitail Team
Digitail Team
 •  7 min read
  • Best Veterinary Management Software for Growing Clinics

    Best Veterinary Management Software for Growing Clinics

    The veterinary industry is evolving rapidly. Consolidation is accelerating. Client expectations are rising. Labor costs remain high. And according to Mordor Intelligence, the U.S. veterinary services market continues to grow steadily year over year, driven by increased pet ownership and higher per-pet spending. As appointment volume increases and teams expand, the systems that once felt…
  • Banner AI Prompting for Veterinary Professionals - A Practical Guide for Better Outputs

    AI Prompting for Veterinary Professionals – A Practical Guide for Better Outputs

    Learn the simple formula that transforms generic AI responses into precise, usable veterinary content. Artificial intelligence can dramatically reduce documentation time, but only if you know how to prompt it effectively. Here is the good news: Digitail’s artificial intelligence (Tails AI) already has your patient’s complete medical history, visit records, and owner information. You do…
  • Questions to ask when choosing PIMS

    Questions to Ask When Choosing Veterinary PIMS

    Choosing a Practice Information Management System (PIMS) used to be about digitizing records. In 2026, with new demands for AI, seamless client communication, and workflow automation, choosing a PIMS is no longer about selecting veterinary software—it’s about partnering with a platform that will evolve with your practice. Use these key questions to evaluate potential PIMS…
  • Dedicated AI Role

    Why Your Veterinary Clinic Needs a Dedicated AI Role

    The Cross-Industry Pattern Veterinary Medicine Can’t Afford to Ignore In recent years, companies across industries have added an entirely new leadership role to manage AI adoption. According to a 2025 IBM survey of over 2,300 organizations, one in four companies now have a Chief AI Officer, tasked with managing everything from tool selection to ethical…
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Latest expert articles

Our blog is packed with expert articles, inspiring success stories, comprehensive webinars, and interactive workshops, all focused on the intricate details of operating a thriving veterinary clinic.

from-apps-to-ai

From Apps to AI: The New Playbook for Veterinary Practice Growth

The North American veterinary landscape is undergoing a seismic shift. Today, a new breed of veterinary practice is emerging – one that’s powered by integrated technology, driven by data, and relentlessly focused on the client experience. Appointment books and paper files are giving way to cloud-based PIMS that keep everything connected – from scheduling and…
Digitail Team
Digitail Team
 •  7 min read
How to Start a Veterinary Clinic

How to Start a Veterinary Clinic: Step-by-Step Guide for New Practice Owners

Opening a veterinary clinic is more than a career move — it’s an entrepreneurial leap into one of the most resilient industries in healthcare. Pet ownership continues to rise, with 71% of U.S. households — more than 94 million homes — now owning a pet, and veterinary services are expected to grow at a compound…
Digitail Team
Digitail Team
 •  15 min read
How Cloud PIMS Transforms Vet Workflows

From Paperwork to Patient Care: How Cloud PIMS Transforms Veterinary Workflows

The administrative burden in a veterinary clinic is relentless. Juggling appointments, updating patient records, managing inventory, and processing billing–it’s a mountain of tasks that pulls your team away from their true purpose: providing outstanding care for animals. For growing hospital networks, this complexity multiplies. For years, clinics relied on clunky, on-premise software, locking critical data…
Digitail Team
Digitail Team
 •  5 min read
Automate Your Vet Clinic with Digitail’s Tails AI

How Veterinary Clinics Can Automate Workflows and Save Hours Every Week with AI

In the fast-paced world of veterinary medicine, efficiency and accuracy are paramount. North American veterinary clinics are increasingly turning to technology to enhance their operations, and AI is at the forefront of this transformation. For practice owners and managers, the promise of AI isn’t just about futuristic tech; it’s about solving real-world problems: reducing administrative…
Digitail Team
Digitail Team
 •  5 min read
How to Switch Veterinary PIMS

How to Switch Veterinary Practice Management Software Without Losing Your Mind (or Your Clients)

Switching your Veterinary Practice Management Software (PIMS) feels like performing open-heart surgery on your clinic’s operations. It’s complex, critical, and frankly, a little terrifying. But let’s be honest: your outdated, clunky software is costing you more than just your patience. It’s costing you time, efficiency, and even revenue. The good news? A transition to a…
Digitail Team
Digitail Team
 •  5 min read
Veterinary Staff Recognition

Veterinary Staff Recognition: A Practice Owner’s Guide to Retention & ROI

The revolving door of staff turnover is exhausting and expensive. You’ve hosted the pizza parties and celebrated Vet Tech Week, yet your best people are still leaving. With a staggering 23% annual turnover rate plaguing the veterinary industry, it’s clear that traditional, one-off appreciation gestures are not enough. This guide provides a comprehensive, evidence-based framework…
Digitail Team
Digitail Team
 •  6 min read
A Guide to Online Reviews for Vet Clinics banner

From Five Stars to Full Schedules: A Guide to Online Reviews for Vet Clinics

In the time it takes to read this sentence, another pet owner just scrolled through a clinic’s Google reviews to decide where to book an appointment. Is it your clinic they’re choosing—or your competitor? For small and independent vet clinics, the battle for new clients isn’t won with expensive ad campaigns. It’s won in the…
Digitail Team
Digitail Team
 •  6 min read
Digitail x Provet

Best Veterinary Software: Compare Digitail and Provet Cloud

Running a veterinary clinic today means juggling more than patient care. Scheduling, communication, billing, and records can easily take over your team’s day. The right PIMS can save your team hours each week. The wrong one can add frustration, extra clicks, and missed opportunities. That’s why the choice of PIMS matters so much. If you’re…
Digitail Team
Digitail Team
 •  13 min read
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