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Amici Cannis
  • Success Stories
  • Veterinary Business

Empowering Global Veterinary Care: How Amici Cannis Scales a Nonprofit Hospital with Digitail

For most clinics, the challenges are familiar: managing appointments, streamlining charting, and keeping clients happy. But for Amici Cannis, a non-profit veterinary hospital in the Andean highlands of Ecuador, the challenges are exceptionally complex. Founded by U.S.-trained veterinarian Dr. Heather Steyn, the clinic has a multi-faceted mission: The team—4 doctors and 8 veterinary technicians—was also…
Digitail Team
Digitail Team
 •  7 min read
  • Best Veterinary Management Software for Growing Clinics

    Best Veterinary Management Software for Growing Clinics

    The veterinary industry is evolving rapidly. Consolidation is accelerating. Client expectations are rising. Labor costs remain high. And according to Mordor Intelligence, the U.S. veterinary services market continues to grow steadily year over year, driven by increased pet ownership and higher per-pet spending. As appointment volume increases and teams expand, the systems that once felt…
  • Banner AI Prompting for Veterinary Professionals - A Practical Guide for Better Outputs

    AI Prompting for Veterinary Professionals – A Practical Guide for Better Outputs

    Learn the simple formula that transforms generic AI responses into precise, usable veterinary content. Artificial intelligence can dramatically reduce documentation time, but only if you know how to prompt it effectively. Here is the good news: Digitail’s artificial intelligence (Tails AI) already has your patient’s complete medical history, visit records, and owner information. You do…
  • Questions to ask when choosing PIMS

    Questions to Ask When Choosing Veterinary PIMS

    Choosing a Practice Information Management System (PIMS) used to be about digitizing records. In 2026, with new demands for AI, seamless client communication, and workflow automation, choosing a PIMS is no longer about selecting veterinary software—it’s about partnering with a platform that will evolve with your practice. Use these key questions to evaluate potential PIMS…
  • Dedicated AI Role

    Why Your Veterinary Clinic Needs a Dedicated AI Role

    The Cross-Industry Pattern Veterinary Medicine Can’t Afford to Ignore In recent years, companies across industries have added an entirely new leadership role to manage AI adoption. According to a 2025 IBM survey of over 2,300 organizations, one in four companies now have a Chief AI Officer, tasked with managing everything from tool selection to ethical…
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Latest expert articles

Our blog is packed with expert articles, inspiring success stories, comprehensive webinars, and interactive workshops, all focused on the intricate details of operating a thriving veterinary clinic.

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AI: Revolutionizing The Future of Veterinary Medicine

Artificial Intelligence (AI) might seem like a modern marvel, but its roots date back to the 1950s when Alan Turing first posed the question: “Can machines think?” Since then, we’ve been on a journey to answer that question. The early days of AI were ruled by “if-then” rules, akin to a game of chess with…
Sebastian Gabor
Sebastian Gabor
 •  7 min read
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10 Ways Technology can Improve Client Communication

As a veterinary practitioner, you’re probably used to dealing with animals that don’t say much. However, when it comes to clients, communication is key. By adding value to your veterinary practice with the help of client communication tools you can improve retention, satisfaction, and even your bottom line. Here are 10 ways to do just…
Sebastian Gabor
Sebastian Gabor
 •  4 min read
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Unleashing Your Veterinary Clinic’s Potential with OKRs

You’ve worked hard to build your vet clinic, and you clearly have a passion for helping our furry friends. But to ensure your clinic continues to thrive, it’s important to keep a close eye on your performance. That’s where OKRs (Objectives and Key Results) come into play. Let’s dive into which ones you should focus…
Sebastian Gabor
Sebastian Gabor
 •  8 min read
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Optimize Patient Scheduling

Scheduling appointments is as easy as herding cats. But fret not because we’ve got some tips to help you optimize your patient scheduling and keep your sanity intact. Online Booking Transform your business by moving away from traditional phone bookings. Advantages include: Block Scheduling Think of it as Tetris for your appointment book. Automated Appointment…
Sebastian Gabor
Sebastian Gabor
 •  3 min read
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Change is scary! But it doesn’t have to be.

Let’s face it – change, especially when it comes to new software, can be intimidating. But worry not! Digitail can revolutionize your vet clinic’s operations with a seamless, stress-free experience. In this blog post, we’ll explore how Digitail eliminates common concerns and streamlines your practice, making the transition to our cutting-edge software as smooth as…
Sebastian Gabor
Sebastian Gabor
 •  4 min read
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Moving Beyond the Pizza Party How to Support your Veterinary Team Culture

Supporting your staff may seem like a straightforward concept. It’s a sentiment that easily rolls off the tongue in team meetings and performance reviews. But when it comes to putting it into action, the reality can be a complex labyrinth of challenges and nuance. After all, caring for a team is a multidimensional endeavour. It’s…
Sebastian Gabor
Sebastian Gabor
 •  17 min read
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Burnout and compassion fatigue in the veterinary profession

A taboo subject and still a topic that we should talk more about, burnout and compassion fatigue in the veterinary profession are a reality. And, moreover, one of the top reasons many leave this field. Oftentimes, people working in a vet practice feel like they are not allowed to be fatigued or stressed (and that stresses them out even more) or to…
Sebastian Gabor
Sebastian Gabor
 •  4 min read
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Guide to Veterinary Clinic Markup

As veterinary professionals, we understand the challenges of providing excellent care while ensuring your practice remains sustainable and profitable. That’s why we’ve created the ultimate pricing guide tailored specifically for the veterinary industry. Get ready to navigate the pricing maze and optimize your revenue streams! Non-Competitive Products This category includes: Examples: antibiotic tablets, NSAIDs, ear…
Sebastian Gabor
Sebastian Gabor
 •  4 min read
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