It can be a huge cost centre for your practice & can harm your employees’ experience.
Join the hound & Digitail team as we talk through tactical ways you can increase retention, and get a look & exclusive lifetime discount on hound’s new culture & retention software, rally!
Join us Wednesday, April 5th at 3pm EDT for a FREE webinar where we’ll cover:
Austin Huff, Co-Founder & Chief Experience Officer
With over 10 years of experience in veterinary, software & venture capital, Austin has extensive knowledge in customer experience, support, & sales motions. As hound’s Chief Experience Officer (CXO), he’s the one we look to for a deep understanding in customer behavior, feature adoption & education, and delivering creative solutions to marketplace needs.
What role does retention play in your customer experience?
💡 companies with highly engaged employees score 81% higher in terms of customer satisfaction than their competitors.
How to engage your staff.
💡 Companies with low engagement turnover rates are 18% to 43% higher than those with high engagement.
The cost of burnout
💡 For veterinarians, the median industry cost of burnout attributable to turnover is ~ $928 million.
💡 For technicians, the median industry cost of burnout attributable to turnover is ~ $933 million.
That’s almost 2 BILLION across the industry.
A simple equation to calculate the turnover rate at your practice
Find out the 3 keys to unlocking stellar staff retention ✨
🔑 Compensation
Learn how to stay competitive and compensate your people well.
Find out what benefits other industry leaders are offering.
🔑 Togetherness
Learn 3 ways to foster better togetherness and, in turn, better retention.
🔑 Growth
They best ways to empower your team to grow in their roles.
Poor retention doesn’t just hit your bottom line 📉 it affects your culture, team satisfaction, and client experience.
