Team & Client Retention

As June wraps up and Pride Month is coming to an end, it’s important to remember that supporting the LGBTQ+ community is a year-round commitment. According to a PrideVMC survey, only 23% of LGBTQ+ veterinary professionals feel fully accepted in their workplace. Additionally, a 2019 report by the AVMA highlights that 39% of LGBTQ+ individuals…

Imagine this scenario – a busy two-doctor practice, one vet suddenly has to take a sick day, leaving the other with double the workload. You’d think she’d face a whirlwind of a day, working late into the night just to keep up. But here’s the plot twist: she manages to see every patient, finish on…

Revolutionizing Veterinary Practices with Tails AI Dictation and Quick SOAP capabilities. In the world of veterinary medicine, where every second counts, the introduction of AI-powered veterinary dictation software has been nothing short of revolutionary. Now, with Tails AI Dictation built right into Digitail, this cutting-edge technology is redefining the way veterinary professionals interact with their…

Open, honest communication is the lifeblood of any successful veterinary practice. Each team member, from administrative staff to skilled veterinarians, plays a vital role in this complex ecosystem.

Could AI be the unsung hero of the veterinary industry? It’s no secret that the veterinary industry, which is marked by high burnout rates, is on the cusp of a technological revolution. A recent survey conducted by Digitail in collaboration with the American Animal Hospital Association (AAHA) reveals a growing awareness and optimism among veterinary…

TL;DR: Your phone called. It wants to text, not talk. Boost your clinic’s efficiency and client engagement with texting. Now, clients don’t have to slide into your DMs. Streamline Client Communication Remember the ’90s? Ah, the good ol’ days when we had to press each button three times just to type a single letter. Now, we’re…

As a veterinary practitioner, you’re probably used to dealing with animals that don’t say much. However, when it comes to clients, communication is key. By adding value to your veterinary practice with the help of client communication tools you can improve retention, satisfaction, and even your bottom line. Here are 10 ways to do just…

Supporting your staff may seem like a straightforward concept. It’s a sentiment that easily rolls off the tongue in team meetings and performance reviews. But when it comes to putting it into action, the reality can be a complex labyrinth of challenges and nuance. After all, caring for a team is a multidimensional endeavour. It’s…