Heather Ashcroft - Digitail

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Veterinary Practice Management

Pet Dentals Without the Paper Chase: Smarter Charting for Smoother Workflows

February rolls around, and suddenly we’re bombarded with reminders that it’s National Pet Dental Health Month. Great, but here’s the thing: your patients’ teeth don’t consult the calendar. Dental care is a 365-day job, because plaque doesn’t exactly wait for the party to start before crashing it. Despite the emphasis on dental hygiene, many practices…

Heather Ashcroft

February 24, 2025 • 7 min read

Starting 2025 with Purpose: Reflecting on 2024’s Milestones

At Digitail, we know that your success is our success. Everything we do is centered on helping veterinary professionals reclaim their time, streamline their workflows, and provide exceptional care. In 2024, we learned, grew, and—most importantly—listened. It wasn’t always easy. Our rapid growth in adoption brought its share of challenges, and while we didn’t always…

Heather Ashcroft

January 15, 2025 • 5 min read

Veterinary Practice Management

Unlocking the Power of Data: KPIs Every Veterinary Practice Needs to be Tracking

Running a veterinary practice is more than just providing great care for your patients—it’s about keeping the business side healthy too. And the secret to a thriving practice? Data. Specifically tracking the right Key Performance Indicators (KPIs). KPIs provide a clear view of how your practice is performing and help you make decisions that can…

Heather Ashcroft

December 19, 2024 • 9 min read

Digitail Launches Tails VIP App – Your Pocket-Sized Veterinary Assistant

Digitail is excited to introduce Tails VIP (Veterinary Intelligence Partner), a standalone AI-powered assistant designed to meet the needs of veterinary professionals who want to experience the benefits of Tails AI without requiring a PIMS upgrade. Whether you’re a locum vet, a relief professional, or working with a legacy system, Tails VIP brings the power…

Heather Ashcroft

December 17, 2024 • 2 min read

Artificial Intelligence

Unlocking the Power of AI: A Veterinary Professional’s Guide to Crafting Effective Prompts

In the fast-paced world of veterinary medicine, every second counts. Between diagnosing complex cases, communicating with pet parents, and managing the day-to-day operations of your clinic, time is a precious resource. This is where AI tools like Digitail’s Tails AI can revolutionize your workflow. But to truly unlock the potential of AI, you need to…

Heather Ashcroft

November 28, 2024 • 10 min read

The Sky’s the Limit: Elevating Your Veterinary Practice with Cloud PIMS

In the digital age, where your cat has an Instagram account, and your dog is a TikTok sensation, veterinary practices must embrace the wave of technology to not just survive but thrive. Enter Cloud-based Practice Information Management Systems (PMS/PIMS), the unsung hero of the veterinary world. For the boutique practices out there, ranging from the…

Heather Ashcroft

November 14, 2024 • 6 min read

Veterinary Practice Management

Optimize Your Veterinary Practice with Digitail’s Smart Reminder Protocols

Ensuring clients stay on top of their pet’s healthcare appointments can feel like a full-time job for any clinic. In fact, as highlighted in this article featured in Veterinary Practice News, the effectiveness of reminder messages goes beyond just sending them—it’s about how you frame the message and the convenience you offer to clients. The…

Heather Ashcroft

October 25, 2024 • 4 min read

Vet Tech Appreciation Week Turns 31—Taking Support Beyond Free Lunches

So here we are, celebrating the 31st year of Veterinary Technician Appreciation Week in 2024. It’s a whole week dedicated to recognizing the hardworking professionals who keep the gears turning in clinics everywhere. We’ve got shoutouts, a pizza party, maybe even some branded pens! Great, right? Well, not really. Because here’s the thing: Vet Techs…

Heather Ashcroft

October 15, 2024 • 8 min read