Veterinary Phone Systems,
Built Into Digitail
Run every call inside Digitail, with recordings, live transcripts, AI summaries, and follow-ups automatically captured in the patient record.
Linked to patient records
Every call is automatically linked to the correct client and patient. No switching tools. No duplicate systems.
All-in-one Platform
If your clinic already runs on Digitail, adding VoIP is simple. No new system to learn or manage.
Live transcription
Full transcription with timestamps and speaker labels, available in real time and after the call.
AI summaries & actions
Clear summaries plus a structured list of next steps so the team knows what to do after the call.
Sentiment scoring
Understand how calls are going at a glance with sentiment scored per call and included in the summary.
Missed call visibility
Caller ID and missed call logs in Digitail make it easy to call back quickly and keep phone tag under control.
Trusted by 10,000+ veterinarians
Automatically link calls to patient records
Each call is automatically connected to the patient record without having to switch between systems or workflows.
- Attached calls to the correct client record
- Instantly see call history inside patient record
- Avoid manual call logging
AI summaries + action points
Instant call summaries with clear next steps so the team can take action right away.
- Instant call summaries
- Clear follow-up tasks
- Easy hand-offs to team members
Live transcription
Every call is transcribed with timestamps and speaker identification.
- Capture client details without taking notes
- Search past calls instantly
- Attach transcripts to the patient record
Missed call visibility
Caller ID and missed call tracking help your team return calls quickly and keep client communication organized.
- See missed calls instantly
- Call clients back faster
- Never lose a request
Sentiment scoring
Each call includes a sentiment score so your team can see how the conversation went.
- Spot frustrated clients fast
- Flag sensitive conversations
- Prevent issues escalating
Unify your workflows
Digitail clinics can start using VoIP right away without introducing another system.
- One platform to login to each day
- Easily onboard new staff
- No separate phone bill or vendor to manage
Keep a full schedule and capture missed revenue with Digitail VoIP
PIMS Integrations
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Native PIMS integration
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Click-to-call from patient recorddesktop, tablet, mobile, etc.
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Outbound call to new phone numbers
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Coverage in daily workflows
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Automatic call recording
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Real-time transcription
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Voicemail transcription
Core VoIP
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Caller ID
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Screen pop for inbound call
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Mobile app / softphone for staff
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Multi-number support per client
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Call multiple pet parents simultaneously(per user)
AI & Automation
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AI sentiment analysis
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AI call summary
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AI generated next steps
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Instant AI output
Scheduling, Reminders, & Follow-ups
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Call to appointment scheduling
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Call to reminder creation
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Missed call follow-up
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Two-way text
Standard PIMS vs. All-In-one
Frequently Asked Questions
Do I need a separate phone system to use Digitail VoIP?
No. VoIP runs directly inside Digitail. Your team answers calls, views patient records, and logs outcomes all in the same system they already use.
How are calls connected to patient records?
Every call is automatically linked to the correct client and patient. Call history, recordings, transcripts, and summaries are saved directly in the medical record.
What does the AI actually do for my clinic?
AI generates a call summary, identifies key details, and creates clear next steps so staff don’t have to manually document or remember follow-ups.
How does this help reduce missed calls or phone tag?
Digitail tracks missed calls with caller ID and logs them in the system, making it easy for your team to return calls quickly and keep requests organized.
Will this slow down my front desk team?
No. It removes extra steps. Staff can answer the call, see the patient record, capture notes, and schedule follow-ups in one workflow.
