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Heather Ashcroft

Author
Enhancing Communication to Elevate the Euthanasia Experience

Enhancing Communication to Elevate the Euthanasia Experience

In our recent webinar on enhancing communication skills during euthanasia, we were privileged to have Dr. Celine Leheurteux, a veterinarian with over 25 years of experience, and Rebecca Rose, RVT, a certified peaceful euthanasia professional with over 37 years under her belt, share their invaluable insights. This session was a candid discussion on how to…
Heather Ashcroft
Heather Ashcroft
 •  6 min read
Keeping Pride Alive All Year in Veterinary Medicine

Keeping Pride Alive All Year in Veterinary Medicine

As June wraps up and Pride Month is coming to an end, it’s important to remember that supporting the LGBTQ+ community is a year-round commitment. According to a PrideVMC survey, only 23% of LGBTQ+ veterinary professionals feel fully accepted in their workplace. Additionally, a 2019 report by the AVMA highlights that 39% of LGBTQ+ individuals…
Heather Ashcroft
Heather Ashcroft
 •  7 min read
The Tiny Lifeline of a Microchip

The Tiny Lifeline of a Pet Microchip

Microchipping a pet might seem minor, but its significance is anything but. In the world of pet care, this tiny device plays a pivotal role, acting as a beacon that guides lost pets back to their families. Yet, the effectiveness of a microchip is not solely in its technological marvel but in the details it…
Heather Ashcroft
Heather Ashcroft
 •  8 min read
title page for every scan counts

Every Scan Counts: The Community’s Role in Pet Microchipping

Imagine the heart-wrenching moment of realizing your beloved pet has gone missing. The panic, the worry, and the desperate search can be overwhelming. Now, imagine a simple, tiny chip that holds the power to bring your furry friend back home. Microchipping has revolutionized pet safety, turning the nightmare of a lost pet into a much…
Heather Ashcroft
Heather Ashcroft
 •  5 min read
Minimizing Missed Charges in Veterinary Practices

Minimizing Missed Charges in Veterinary Practices

Running a veterinary practice efficiently means ensuring each product and service is billed correctly. Even the smallest missed charges can significantly undermine your practice’s profitability and longevity. Our guide on Reducing Missed Charges provides multiple actionable strategies to prevent this common source of lost revenue in veterinary clinics. Where to Start 🤔 Our guide identifies…
Heather Ashcroft
Heather Ashcroft
 •  2 min read
Mastering Product Pricing and Markup in Veterinary Practices

Mastering Product Pricing and Markup in Veterinary Practices

You know that running a veterinary practice isn’t just about providing exceptional pet care—it’s also about managing a profitable business. But where to start when it comes to product pricing and markup? That’s where our Product Markup Guide comes in. What you’ll find included in this guide: Understanding the Basics 🧮 Markup isn’t just a…
Heather Ashcroft
Heather Ashcroft
 •  3 min read
group shot of the digitail team looking excited and happy to be at VMX

Our Core Values: The Heart of Digitail

At Digitail Veterinary Software, we recognize the incredible impact that our values have on shaping our company culture. They influence everything from client interactions and product development to leadership decisions and community engagement. To us, these values are not just words on a page; they are the principles that guide our actions and decision-making processes…
Heather Ashcroft
Heather Ashcroft
 •  4 min read
white mane with short hair cuddles a large breed dog while looking at his phone

What Millennials Really Want from Their Veterinary Care Providers

Millennials, representing nearly a quarter of the population, are making waves in almost every sector. Insert a joke about having avocados in one hand and a smartphone in the other. Still, in all seriousness, this generation has become an increasingly pivotal figure in the world of pet ownership. They make up the largest percentage of…
Heather Ashcroft
Heather Ashcroft
 •  8 min read
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