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Heather Ashcroft

Author

The Tiny Lifeline of a Pet Microchip

Microchipping a pet might seem minor, but its significance is anything but. In the world of pet care, this tiny device plays a pivotal role, acting as a beacon that guides lost pets back to their families. Yet, the effectiveness of a microchip is not solely in its technological marvel but in the details it…

Every Scan Counts: The Community’s Role in Pet Microchipping

Imagine the heart-wrenching moment of realizing your beloved pet has gone missing. The panic, the worry, and the desperate search can be overwhelming. Now, imagine a simple, tiny chip that holds the power to bring your furry friend back home. Microchipping has revolutionized pet safety, turning the nightmare of a lost pet into a much…

Mastering Product Pricing and Markup in Veterinary Practices

You know that running a veterinary practice isn’t just about providing exceptional pet care—it’s also about managing a profitable business. But where to start when it comes to product pricing and markup? That’s where our Product Markup Guide comes in. What you’ll find included in this guide: Understanding the Basics 🧮 Markup isn’t just a…
group shot of the digitail team looking excited and happy to be at VMX

Our Core Values: The Heart of Digitail

At Digitail, we recognize the incredible impact that our values have on shaping our company culture. They influence everything from client interactions and product development to leadership decisions and community engagement. To us, these values are not just words on a page; they are the principles that guide our actions and decision-making processes daily. Building…
white mane with short hair cuddles a large breed dog while looking at his phone

What Millennials Really Want from Their Veterinary Care Providers

Millennials, representing nearly a quarter of the population, are making waves in almost every sector. Insert a joke about having avocados in one hand and a smartphone in the other. Still, in all seriousness, this generation has become an increasingly pivotal figure in the world of pet ownership. They make up the largest percentage of…
black vet with afro wearing lab coat, arms out breaking free from the ball and chain that represent writting medical records.

Veterinarians didn’t go to vet school because they love writing records…

Revolutionizing Veterinary Practices with Tails AI Dictation and Quick SOAP capabilities. In the world of veterinary medicine, where every second counts, the introduction of AI-powered veterinary dictation software has been nothing short of revolutionary. Now, with Tails AI Dictation built right into Digitail, this cutting-edge technology is redefining the way veterinary professionals interact with their…
animation showing communication in a vet clinic between - veterinarians, technicians, assistants, receptionists, management and clients arrows going all around as they all communicate with each other about patients, phone calls, perscription refills, lab results, aftercare, surgery, vaccines, medical history

Mastering Team Communication in Veterinary Clinics

Open, honest communication is the lifeblood of any successful veterinary practice. Each team member, from administrative staff to skilled veterinarians, plays a vital role in this complex ecosystem.
road sign that says well being next exit

AI’s Impact on Veterinary Medicine and Professional Well-being

Could AI be the unsung hero of the veterinary industry? It’s no secret that the veterinary industry, which is marked by high burnout rates, is on the cusp of a technological revolution. A recent survey conducted by Digitail in collaboration with the American Animal Hospital Association (AAHA) reveals a growing awareness and optimism among veterinary…