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Heather Ashcroft

Author
digitails AI fox Tails

Tails Behind the Curtain: Answering All Your Questions About Digitail’s AI

Alight folks, today, we’re channeling our inner Dorothy Gale and pulling back the curtain on Digitail’s AI Tails — revealing how the magic works behind the scenes. I sat down with the man behind the magic, Alex Hasmatuchi aka Hasma aka The Great Wizard of Tails. Get ready to have all your pressing questions about…
Heather Ashcroft
Heather Ashcroft
 •  12 min read
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Say goodbye to lost profits: Digitail Secure Payments

Managing payments in a veterinary clinic can often feel like herding cats. From missed charges to juggling various credit card fees, the chaos can quickly pile up. Enter Digitail Secure Payments (DSP), the superhero your clinic didn’t know it needed! What is Digitail Secure Payments? Digitail Secure Payments (DSP) is more than just a payment…
Heather Ashcroft
Heather Ashcroft
 •  4 min read
blog cover image showing a black female with curly hair listening to a patient with her stethatscope while smiling

Minimize Turnover to Maximize Care

Who in vet med is suffering from a case of hiring burnout, aka recruitment fatigue 🙋🏻‍♀️  Hiring the right talent isn’t just about filling positions—it’s about ensuring continuity of care and fostering a culture of excellence. Let’s not forget maintaining a happy and healthy team morale. But this is easier said than done. So what are…
Heather Ashcroft
Heather Ashcroft
 •  6 min read

Enhancing Communication to Elevate the Euthanasia Experience

In our recent webinar on enhancing communication skills during euthanasia, we were privileged to have Dr. Celine Leheurteux, a veterinarian with over 25 years of experience, and Rebecca Rose, RVT, a certified peaceful euthanasia professional with over 37 years under her belt, share their invaluable insights. This session was a candid discussion on how to…
Heather Ashcroft
Heather Ashcroft
 •  6 min read

Keeping Pride Alive All Year in Veterinary Medicine

As June wraps up and Pride Month is coming to an end, it’s important to remember that supporting the LGBTQ+ community is a year-round commitment. According to a PrideVMC survey, only 23% of LGBTQ+ veterinary professionals feel fully accepted in their workplace. Additionally, a 2019 report by the AVMA highlights that 39% of LGBTQ+ individuals…
Heather Ashcroft
Heather Ashcroft
 •  7 min read

The Tiny Lifeline of a Pet Microchip

Microchipping a pet might seem minor, but its significance is anything but. In the world of pet care, this tiny device plays a pivotal role, acting as a beacon that guides lost pets back to their families. Yet, the effectiveness of a microchip is not solely in its technological marvel but in the details it…
Heather Ashcroft
Heather Ashcroft
 •  8 min read
title page for every scan counts

Every Scan Counts: The Community’s Role in Pet Microchipping

Imagine the heart-wrenching moment of realizing your beloved pet has gone missing. The panic, the worry, and the desperate search can be overwhelming. Now, imagine a simple, tiny chip that holds the power to bring your furry friend back home. Microchipping has revolutionized pet safety, turning the nightmare of a lost pet into a much…
Heather Ashcroft
Heather Ashcroft
 •  5 min read

Minimizing Missed Charges in Veterinary Practices

Running a veterinary practice efficiently means ensuring each product and service is billed correctly. Even the smallest missed charges can significantly undermine your practice’s profitability and longevity. Our guide on Reducing Missed Charges provides multiple actionable strategies to prevent this common source of lost revenue in veterinary clinics. Where to Start 🤔 Our guide identifies…
Heather Ashcroft
Heather Ashcroft
 •  2 min read
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