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Heather Ashcroft

Author
group shot of the digitail team looking excited and happy to be at VMX

Our Core Values: The Heart of Digitail

At Digitail, we recognize the incredible impact that our values have on shaping our company culture. They influence everything from client interactions and product development to leadership decisions and community engagement. To us, these values are not just words on a page; they are the principles that guide our actions and decision-making processes daily. Building…
Heather Ashcroft
Heather Ashcroft
 •  3 min read
animation showing communication in a vet clinic between - veterinarians, technicians, assistants, receptionists, management and clients arrows going all around as they all communicate with each other about patients, phone calls, perscription refills, lab results, aftercare, surgery, vaccines, medical history

Mastering Team Communication in Veterinary Clinics

Open, honest communication is the lifeblood of any successful veterinary practice. Each team member, from administrative staff to skilled veterinarians, plays a vital role in this complex ecosystem.
Heather Ashcroft
Heather Ashcroft
 •  10 min read
road sign that says well being next exit

AI’s Impact on Veterinary Medicine and Professional Well-being

Could AI be the unsung hero of the veterinary industry? It’s no secret that the veterinary industry, which is marked by high burnout rates, is on the cusp of a technological revolution. A recent survey conducted by Digitail in collaboration with the American Animal Hospital Association (AAHA) reveals a growing awareness and optimism among veterinary…
Heather Ashcroft
Heather Ashcroft
 •  5 min read

Charting a Course Through Pet Dental Health Month with Digitail

Did you know? The global pet dental health market was valued at a whopping $6.18 billion in 2022 and is on an upward trajectory with a growth rate of 6.25% projected through 2030 But this isn’t just about numbers; it’s about the growing importance of pet dental care in veterinary practices. National Pet Dental Health…
Heather Ashcroft
Heather Ashcroft
 •  4 min read

Cloud PIMS = A Step Towards Sustainable Veterinary Practices

In an era where every industry is being called upon to consider its environmental footprint, veterinary medicine is no exception. The integration of sustainability into veterinary practices not only supports global environmental goals but also enhances operational efficiency and patient care. A pivotal tool in this green transformation is the cloud-based Practice Information Management System…
Heather Ashcroft
Heather Ashcroft
 •  6 min read

Unpacking VMX 2024 – An Unconventional Take on Vet Med’s Biggest Conference

The Buzz About AI At this year’s NAVC’s Veterinary Meeting & Expo (VMX), the buzzword everyone heard was definitely AI. It seemed this year that everyone has slapped AI into something, highlighting the industry’s shift towards tech-driven solutions. However, the novelty is wearing thin, with companies making their debut without bringing anything groundbreaking to the…
Heather Ashcroft
Heather Ashcroft
 •  5 min read
digitail-data-migration-experience

The Digitail Data Migration Experience

Welcome to the exciting world of data migration, where the thought of switching to a new veterinary software platform doesn’t have to send shivers down your spine. At Digitail, we’ve honed the art of veterinary data migration, transforming this often daunting task into a smooth and streamlined process. No matter how many decades old your…
Heather Ashcroft
Heather Ashcroft
 •  8 min read
digitail-2023-review

Digitail 2023: A Year of Tech, Triumphs, and Transformation

Innovating Veterinary Care, One Less Click at a Time This year, Digitail solidified its role in shaping modern veterinary practices. Through thoughtful innovation and strategic collaborations, we’ve enhanced the integration of technology in veterinary care, fostering a community where efficiency meets empathy. This approach not only elevates the standard of pet care but also helps to enrich the…
Heather Ashcroft
Heather Ashcroft
 •  12 min read
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