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Heather Ashcroft

Author
Banner - Starting 2025

Starting 2025 with Purpose: Reflecting on 2024’s Milestones

At Digitail, we know that your success is our success. Everything we do is centered on helping veterinary professionals reclaim their time, streamline their workflows, and provide exceptional care. In 2024, we learned, grew, and—most importantly—listened. It wasn’t always easy. Our rapid growth in adoption brought its share of challenges, and while we didn’t always…
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Best Veterinary Software – Software Guide

Choosing the right veterinary software is vital for your clinic. In a busy practice, every minute matters – having a powerful software solution can streamline your operations and save valuable time for your team. The ideal software goes beyond basic tasks like scheduling and billing; it equips you with tools for managing patient records, tracking…
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Unlocking the Power of Data: KPIs Every Veterinary Practice Needs to be Tracking

Running a veterinary practice is more than just providing great care for your patients—it’s about keeping the business side healthy too. And the secret to a thriving practice? Data. Specifically tracking the right Key Performance Indicators (KPIs). KPIs provide a clear view of how your practice is performing and help you make decisions that can…
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Digitail Launches Tails VIP App – Your Pocket-Sized Veterinary Assistant

Digitail is excited to introduce Tails VIP (Veterinary Intelligence Partner), a standalone AI-powered assistant designed to meet the needs of veterinary professionals who want to experience the benefits of Tails AI without requiring a PIMS upgrade. Whether you’re a locum vet, a relief professional, or working with a legacy system, Tails VIP brings the power…
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Digitail Unveils Tails AI ‘Voice to Invoice’—The Latest Innovation in Veterinary Care Technology

Digitail is excited to announce the launch of its latest AI-driven feature, Tails AI Voice to Invoice. This new functionality empowers veterinary professionals to streamline their workflows like never before, using advanced voice commands to automate SOAP notes, identify patient allergies, and recommend tailored treatment options. Making every word count With Tails AI, veterinarians can…
Unlocking the Power of AI: A Veterinary Professional’s Guide to Crafting Effective Prompts

Unlocking the Power of AI: A Veterinary Professional’s Guide to Crafting Effective Prompts

In the fast-paced world of veterinary medicine, every second counts. Between diagnosing complex cases, communicating with pet parents, and managing the day-to-day operations of your clinic, time is a precious resource. This is where AI tools like Digitail’s Tails AI can revolutionize your workflow. But to truly unlock the potential of AI, you need to…
5 pillars of cloud pims

The Sky’s the Limit: Elevating Your Veterinary Practice with Cloud PIMS

In the digital age, where your cat has an Instagram account, and your dog is a TikTok sensation, veterinary practices must embrace the wave of technology to not just survive but thrive. Enter Cloud-based Practice Information Management Systems (PMS/PIMS), the unsung hero of the veterinary world. For the boutique practices out there, ranging from the…
Optimize Your Veterinary Practice with Digitail’s Smart Reminder Protocols

Optimize Your Veterinary Practice with Digitail’s Smart Reminder Protocols

Ensuring clients stay on top of their pet’s healthcare appointments can feel like a full-time job for any clinic. In fact, as highlighted in this article featured in Veterinary Practice News, the effectiveness of reminder messages goes beyond just sending them—it’s about how you frame the message and the convenience you offer to clients. The…