Request Access to Digitail API
We’re getting more integration requests than we can review quickly.
Our team sets aside dedicated time for every new integration, and we want the partners we’re already working with to get the support they need. If you submit a request now, please allow up to 8 weeks for a reply. Requests backed by a current Digitail clinic are reviewed first.
This form is for developers and companies who want to build on the Digitail API. Please take 30 seconds to make sure you’re in the right place.
- If you’re a Digitail clinic or group looking to connect a tool you already use — submit this form yourself. Contact the provider of that tool first to confirm whether they already integrate with Digitail or can build an integration using our API. If API access is needed, their developer or technical team should submit this form.
- If you want to build an integration or connect your product to Digitail — you’re in the right place. Continue below.
What we offer
- Access to our public REST API and sandbox environment
- Full API documentation
- A review process to ensure your integration is a good fit for the Digitail ecosystem
What we don’t offer
- Custom development or implementation support — all integrations are self-service
- Calls to help you build, design, or debug your integration
- Guaranteed timelines or prioritization of specific endpoints
- Access for tools that overlap with core Digitail features (see below)
- We don’t accept requests for tools that overlap with what Digitail already does, including practice management systems, online booking, client reminders and messaging, payments, VoIP, AI scribes. Requests in these categories are declined without review.
How We Evaluate Integration Requests
Digitail’s product roadmap and integration strategy are guided first by the needs of our clinics. We prioritize integrations that meaningfully improve clinic workflows, expand customer value, and create a seamless experience across the systems our customers rely on.
Because integrations directly impact the customer experience, we also look for partners who are equally invested in maintaining a high standard of quality. This includes ongoing maintenance of their product, reliability of the integration, and responsive customer support when issues arise. Our goal is to ensure a strong, mutual experience for shared customers. If you’re unsure whether your product fits within our integration strategy, please describe your use case clearly in the form, and our team will review it.
What to expect after you submit
- You’ll receive an automatic confirmation email immediately
- Our team reviews every request manually — typical review time is up to 30 days
- If approved, you’ll receive sandbox credentials and can begin building straight away
- All approved integrations start at self-serve level — documentation and sandbox access only
- Support and partnership tiers are available based on usage and strategic fit, assessed after your integration is live
