Veterinary Practice Management

The veterinary industry is evolving rapidly. Consolidation is accelerating. Client expectations are rising. Labor costs remain high. And according to Mordor Intelligence, the U.S. veterinary services market continues to grow steadily year over year, driven by increased pet ownership and higher per-pet spending. As appointment volume increases and teams expand, the systems that once felt…

Choosing a Practice Information Management System (PIMS) used to be about digitizing records. In 2026, with new demands for AI, seamless client communication, and workflow automation, choosing a PIMS is no longer about selecting veterinary software—it’s about partnering with a platform that will evolve with your practice. Use these key questions to evaluate potential PIMS…

The Cross-Industry Pattern Veterinary Medicine Can’t Afford to Ignore In recent years, companies across industries have added an entirely new leadership role to manage AI adoption. According to a 2025 IBM survey of over 2,300 organizations, one in four companies now have a Chief AI Officer, tasked with managing everything from tool selection to ethical…

The mobile pet care market is booming. The global market was valued at around USD 824 million in 2024 and is projected to reach over USD 1.2 billion by 2032, reflecting steady annual growth in services delivered directly to clients’ locations. This trend is driven by rising pet ownership, convenience preferences, and demand for personalized…

In modern veterinary practice management, the quality of your service is tied to the quality of your technology. Juggling disconnected systems for labs, payments, and client communication isn’t just inefficient; it’s a barrier to growth and a drain on your team.  Integrations are the key to unlocking a truly streamlined practice. By connecting your veterinary…

In this article: A receptionist accidentally deletes a client’s entire payment history. A veterinary technician updates the wrong patient’s medical record. Two staff members edit the same patient file simultaneously, and critical treatment notes get overwritten. You’re asked to demonstrate compliance with controlled substance regulations, and you can’t prove which veterinarian prescribed what. Without individual…

Client churn is the silent killer of growth for many veterinary clinics. You spend time, effort, and marketing budget to attract new clients, only to have them disappear after their initial visit. The truth is, client drop-off often has little to do with the quality of your medicine. It’s about what happens in the mind…

Managing controlled substances is a non-negotiable part of running a veterinary clinic — but it shouldn’t come at the cost of time, focus, or team sanity. That’s why we’re excited to share that VetSnap is now integrated with Digitail. This new integration gives Digitail clinics a seamless, reliable way to handle controlled substance logging without extra…