Veterinary Practice Management

The administrative burden in a veterinary clinic is relentless. Juggling appointments, updating patient records, managing inventory, and processing billing–it’s a mountain of tasks that pulls your team away from their true purpose: providing outstanding care for animals. For growing hospital networks, this complexity multiplies. For years, clinics relied on clunky, on-premise software, locking critical data…

In the fast-paced world of veterinary medicine, efficiency and accuracy are paramount. North American veterinary clinics are increasingly turning to technology to enhance their operations, and AI is at the forefront of this transformation. For practice owners and managers, the promise of AI isn’t just about futuristic tech; it’s about solving real-world problems: reducing administrative…

Switching your Veterinary Practice Management Software (PIMS) feels like performing open-heart surgery on your clinic’s operations. It’s complex, critical, and frankly, a little terrifying. But let’s be honest: your outdated, clunky software is costing you more than just your patience. It’s costing you time, efficiency, and even revenue. The good news? A transition to a…

The revolving door of staff turnover is exhausting and expensive. You’ve hosted the pizza parties and celebrated Vet Tech Week, yet your best people are still leaving. With a staggering 23% annual turnover rate plaguing the veterinary industry, it’s clear that traditional, one-off appreciation gestures are not enough. This guide provides a comprehensive, evidence-based framework…

In the time it takes to read this sentence, another pet owner just scrolled through a clinic’s Google reviews to decide where to book an appointment. Is it your clinic they’re choosing—or your competitor? For small and independent vet clinics, the battle for new clients isn’t won with expensive ad campaigns. It’s won in the…

Running a veterinary clinic today means juggling more than patient care. Scheduling, communication, billing, and records can easily take over your team’s day. The right PIMS can save your team hours each week. The wrong one can add frustration, extra clicks, and missed opportunities. That’s why the choice of PIMS matters so much. If you’re…

Your PIMS is the heartbeat of your clinic—managing everything from schedules and medical records to finances, client communication, and inventory. Switching or selecting a new practice management system isn’t just a software choice, it’s a business decision, a team experience, and a daily operational shift. At Digitail, we frequently hear from veterinary teams seeking alternatives…

Digitail vs.Shepherd are both veterinary practice management systems (PIMS) designed to simplify your clinic’s workflow, but they take different approaches to solving everyday veterinarian challenges.  So, how do you choose? Which platform offers the features that best match your practice’s needs? Which one delivers better value for the cost?  Here’s a side-by-side breakdown to help…