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Veterinary Business

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How to Switch Veterinary PIMS

How to Switch Veterinary Practice Management Software Without Losing Your Mind (or Your Clients)

Switching your Veterinary Practice Management Software (PIMS) feels like performing open-heart surgery on your clinic’s operations. It’s complex, critical, and frankly, a little terrifying. But let’s be honest: your outdated, clunky software is costing you more than just your patience. It’s costing you time, efficiency, and even revenue. The good news? A transition to a…
Veterinary Staff Recognition

Veterinary Staff Recognition: A Practice Owner’s Guide to Retention & ROI

The revolving door of staff turnover is exhausting and expensive. You’ve hosted the pizza parties and celebrated Vet Tech Week, yet your best people are still leaving. With a staggering 23% annual turnover rate plaguing the veterinary industry, it’s clear that traditional, one-off appreciation gestures are not enough. This guide provides a comprehensive, evidence-based framework…
A Guide to Online Reviews for Vet Clinics banner

From Five Stars to Full Schedules: A Guide to Online Reviews for Vet Clinics

In the time it takes to read this sentence, another pet owner just scrolled through a clinic’s Google reviews to decide where to book an appointment. Is it your clinic they’re choosing—or your competitor? For small and independent vet clinics, the battle for new clients isn’t won with expensive ad campaigns. It’s won in the…
Shaping the Next Generation of Veterinary Professionals at Genesee Community College

Shaping the Next Generation of Veterinary Professionals at Genesee Community College

At Genesee Community College in Western New York, the next generation of veterinary technicians is being trained not only in anatomy, pharmacology, and patient care — but in the veterinary software that now defines modern practice. Under the leadership of Stephanie Ortel, MS, FVTE, LVT, the Veterinary Technology Program has become a model for blending…
How Amici Cannis Elevates Animal Health in Ecuador with Digitail

Empowering Global Veterinary Care: How Amici Cannis Elevates Animal Health in Ecuador with Digitail

Nestled in the Andean highlands of Cotacachi, Ecuador, Amici Cannis is more than just a veterinary hospital—it’s a movement for compassionate, culturally sensitive, and accessible veterinary care. As a nonprofit organization with deep U.S. ties and a bold vision for the future, Amici Cannis is rewriting the playbook on what’s possible in low-resource, high-impact animal…
Social Media Ideas for Veterinary Practices

10 Social Media Ideas for Veterinary Practices

Want to know the secret behind veterinary practices that absolutely crush it on social media? It’s not what you’d expect. While some clinics chase expensive cameras and elaborate content strategies, the real winners simply let their genuine love for animals shine through every single post. Pet parents aren’t just looking for medical expertise; they also…

TPR For Your Vet Clinic: How to Triage Your Practices KPIs Quickly

Veterinary medicine moves fast, and small inefficiencies can impact patient care, staff morale, and financial performance. A quick check on your practices: Temperature, Pulse, and Respiration (TPR) help you track key performance indicators and make informed decisions in just a few minutes.  With Digitail’s reports, you can perform a clinic TPR in just 5–10 minutes and make…
Dr. Kristian Sorbo for Digitail Blog

“Applying Social Sciences in the Veterinary Space is Paramount” – Dr. Kristian Sorbo on His Learnings From a Mini-MBA

Growing up in Norway, Kristian Sorbo considered many career paths, including becoming an airline pilot. However, it was his annual summer job milking dairy cows that sparked his interest in veterinary work. In 2005, he moved to Scotland, where he earned his veterinary degree and began his career in veterinary medicine. After a decade of…