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How Digitail Improved Customer Support for Veterinary Clinics
  • Team & Client Retention
  • Veterinary Business

How Digitail strengthened Customer Support over the last 3 months

Hi — I’m Jamie, Director of Customer Success at Digitail. If you’re a practice manager, owner, or DVM, you don’t need reminding how much pressure exists on a normal clinic day. Phones ringing, patients waiting, staff juggling rooms, inventory, payments, and client communication — all while trying to deliver great care and keep the day…
Jamie Duncan
Jamie Duncan
 •  5 min read
  • Veterinary Reception

    5 Hidden Time Drains Stealing Hours from Your Vet Team

    Veterinary clinics are busier than ever, yet many teams still feel like they’re running on empty. What’s the culprit? The truth is, most veterinary teams aren’t struggling because they lack dedication or skill. They’re losing hours to invisible inefficiencies that quietly compound throughout the day. These hidden time drains don’t announce themselves with alarms or…
  • Automated patient intake

    Automated Patient Intake Is the New Veterinary Standard

    How much time does your front desk spend chasing down paperwork, deciphering handwriting, and manually re-typing client information into your PIMS? Ten minutes per patient? Twenty? Now multiply that by the number of appointments you have each day. The number gets big, fast. That’s not just lost time, it’s a hidden tax on your clinic’s…
  • Hefner Road Animal Hospital

    How Hefner Road Animal Hospital Saved 70+ Minutes Per Doctor Daily with Digitail

    For more than 25 years, Hefner Road Animal Hospital has been a trusted part of the Oklahoma City community. Known for its compassionate team, full-service medical offerings, and commitment to strengthening the human–animal bond, the clinic has long prided itself on providing personalized, high-quality care to pets at every stage of life. But success brought…
  • Thumbnail "Why Vet CLients Leave"

    Why Vet Clients Leave and How to Win Them Back

    Here’s something every veterinary practice owner knows but doesn’t always want to admit: acquiring a new client costs five times more than keeping an existing one. Yet many clinics pour resources into marketing and new client promotions while their loyal pet parents quietly slip away, often without saying goodbye. The math is simple. Sustainable growth…
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How Digitail Improved Customer Support for Veterinary Clinics

How Digitail strengthened Customer Support over the last 3 months

Hi — I’m Jamie, Director of Customer Success at Digitail. If you’re a practice manager, owner, or DVM, you don’t need reminding how much pressure exists on a normal clinic day. Phones ringing, patients waiting, staff juggling rooms, inventory, payments, and client communication — all while trying to deliver great care and keep the day…
Jamie Duncan
Jamie Duncan
 •  5 min read
Veterinary Reception

5 Hidden Time Drains Stealing Hours from Your Vet Team

Veterinary clinics are busier than ever, yet many teams still feel like they’re running on empty. What’s the culprit? The truth is, most veterinary teams aren’t struggling because they lack dedication or skill. They’re losing hours to invisible inefficiencies that quietly compound throughout the day. These hidden time drains don’t announce themselves with alarms or…
Digitail Team
Digitail Team
 •  10 min read
Automated patient intake

Automated Patient Intake Is the New Veterinary Standard

How much time does your front desk spend chasing down paperwork, deciphering handwriting, and manually re-typing client information into your PIMS? Ten minutes per patient? Twenty? Now multiply that by the number of appointments you have each day. The number gets big, fast. That’s not just lost time, it’s a hidden tax on your clinic’s…
Digitail Team
Digitail Team
 •  6 min read
Hefner Road Animal Hospital

How Hefner Road Animal Hospital Saved 70+ Minutes Per Doctor Daily with Digitail

For more than 25 years, Hefner Road Animal Hospital has been a trusted part of the Oklahoma City community. Known for its compassionate team, full-service medical offerings, and commitment to strengthening the human–animal bond, the clinic has long prided itself on providing personalized, high-quality care to pets at every stage of life. But success brought…
Digitail Team
Digitail Team
 •  4 min read
Thumbnail "Why Vet CLients Leave"

Why Vet Clients Leave and How to Win Them Back

Here’s something every veterinary practice owner knows but doesn’t always want to admit: acquiring a new client costs five times more than keeping an existing one. Yet many clinics pour resources into marketing and new client promotions while their loyal pet parents quietly slip away, often without saying goodbye. The math is simple. Sustainable growth…
Digitail Team
Digitail Team
 •  9 min read
Must have integrations for veterinary software in 2025

Must-Have Integrations for Veterinary Software in 2025

In modern veterinary practice management, the quality of your service is tied to the quality of your technology. Juggling disconnected systems for labs, payments, and client communication isn’t just inefficient, it’s a barrier to growth and a drain on your team.  Integrations are the key to unlocking a truly streamlined practice. By connecting your veterinary…
Digitail Team
Digitail Team
 •  13 min read
Digitail Raises $23M USD Series B

Digitail Raises $23M Series B Led by Five Elms Capital

Digitail, a leading provider of AI-powered practice management software for veterinary clinics, today announced a $23 million USD Series B investment led by Five Elms Capital with participation from existing investors Atomico, Partech, Byfounders, Gradient, and others. This investment will accelerate Digitail’s expansion across the veterinary industry and further advance its AI capabilities for both…
Sebastian Gabor
Sebastian Gabor
 •  3 min read
Veterinary Inventory Management

You Can’t Manage What You Can’t Track: A Better Way to Handle Inventory

Let’s be honest, “inventory management” is probably not the phrase that gets your heart racing when you think about veterinary medicine. It’s often a thankless, time-consuming task that feels like a necessary evil. The endless cycle of counting, ordering, and tracking products can feel like a chaotic mess of spreadsheets, clipboards, and last-minute scrambles. But…
Digitail Team
Digitail Team
 •  9 min read
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