- Insights into the impact of relief efficiency on practice revenue
- Frameworks for more predictable staffing operations
- Strategies for stronger clinic–relief veterinarian partnerships
- Approaches to improving the relief experience through technology
- Practical steps for building a mutually beneficial relief model
WEBINAR
Maximize the Value of Your Relief Staffing — 5 Steps You Can Take Now
Tuesday, April 14th, 12 p.m. ET
Relief staffing is the most volatile and expensive line in a clinic’s labor budget. Get practical frameworks to centralize relief workflows, attract and retain top-performing veterinarians, and ensure every shift is financially sustainable.
Speakers
Sebastian Gabor
Co-Founder and CEO at Digitail
Dr. Andrew Ciccolini
Co-Founder of Serenity Vet
Dr. Ivan Zak
CEO of Galaxy Vets
About Webinar:
Veterinary practices are under increasing strain: as client visit volume softens and margins tighten, staffing efficiency has become more critical than ever. Unfilled shifts and last-minute schedule disruptions do not just create stress for practice management; they reduce productivity, interrupt continuity of care, and put revenue at risk.
As the largest expense on a clinic’s P&L, staffing decisions have a direct impact on profitability, especially when it comes to relief coverage. Optimizing this part of operations is often overlooked, and it can be one of the hardest areas to manage consistently – measuring shift performance and profitability, integrating relief veterinarians into clinic workflows, and coordinating across multiple systems and communication channels all add complexity to an already unpredictable process. With the right approach and appropriate technology, clinics can improve staffing coordination and internal operations, creating a more streamlined, efficient, and profitable business.
Join Sebastian Gabor, CEO of Digitail, Dr. Andrew Ciccolini, Co-Founder of Serenity Vet, and Dr. Ivan Zak, CEO of Galaxy Vets, to discuss how technology can support smarter staffing decisions, streamline clinic operations, and enhance the experience for both practices and relief veterinarians.
Learning Outcomes:
Register Today
Speakers
Sebastian Gabor
Co-Founder and CEO at Digitail
Sebastian Gabor is a serial entrepreneur, educator, and a firm believer in technology for the greater good. With over 100 software products under his belt, Sebastian brings his technology expertise to innovate the delivery of veterinary care. Together with his partner Ruxandra Pui, he created Digitail – an all-in-one practice management software (PIMS) with integrated AI capabilities and a native pet parent app, designed to improve efficiencies and provide a modern experience to veterinary teams, clients, and their pets.
Dr. Andrew Ciccolini
Co-Founder of Serenity Vet
Dr. Andrew Ciccolini is a relief veterinarian and co-founder of Serenity Vet, a subscription-based veterinary relief management platform. He is former Medical Director at the National Mill Dog Rescue, a large non-profit located in Colorado, and Director of Non-Profit Initiatives at Galaxy Vets. His background includes serving in the U.S. Army, where he worked his way up from Associate Veterinarian to VP of Operations. In addition to his Doctorate in Veterinary Medicine, he has a Master’s degree in Organizational Leadership.
Dr. Ivan Zak
CEO of Galaxy Vets
Dr. Ivan “Zak” Zakharenkov is a veterinarian and founder of Galaxy Vets, an employee-owned network of veterinary urgent care hospitals with locations across Atlantic Canada and the U.S. A former relief veterinarian who experienced burnout firsthand, Dr. Zak founded Galaxy Vets to reimagine veterinary care with a focus on employee well-being and innovation in the profession. He graduated from the Atlantic Veterinary College and holds an MBA in International Healthcare Management. He also co-hosts the Veterinary Innovation Podcast, a show spotlighting companies and the people making an impact in the pet space.
