Request Access to Digitail API
This form is for developers and companies who want to build on the Digitail API. Please take 30 seconds to make sure you’re in the right place.
- If you’re a Digitail clinic or group looking to connect a tool you already use — don’t use this form. Contact your account manager or our support team and we’ll handle it from there.
- If you want to build an integration or connect your product to Digitail — you’re in the right place. Continue below.
What we offer
- Access to our public REST API and sandbox environment
- Full API documentation
- A review process to ensure your integration is a good fit for the Digitail ecosystem
What we don’t offer
- Custom development or implementation support — all integrations are self-service
- Calls to help you build, design, or debug your integration
- Guaranteed timelines or prioritisation of specific endpoints
- Access for tools that overlap with core Digitail features (see below)
What won’t be approved
We don’t grant API access to tools that compete with features Digitail already offers natively as part of our PIMS. This includes tools that replicate functionality we believe should be built into any practice management system — such as wellness plan management or online booking — as well as pet parent-facing apps that duplicate core clinic-client communication features we already provide.
If you’re unsure whether your product qualifies, describe your use case clearly in the form and we’ll let you know.
What to expect after you submit
- You’ll receive an automatic confirmation email immediately
- Our team reviews every request manually — typical review time is 3–7 business days
- If approved, you’ll receive sandbox credentials and can begin building straight away
- All approved integrations start at self-serve level — documentation and sandbox access only
- Support and partnership tiers are available based on usage and strategic fit, assessed after your integration is live
