Best Veterinary Software – Software Guide

Choosing the right veterinary software is vital for your clinic. In a busy practice, every minute matters – having a powerful software solution can streamline your operations and save valuable time for your team. The ideal software goes beyond basic tasks like scheduling and billing; it equips you with tools for managing patient records, tracking inventory, communicating effortlessly with pet owners, and even supporting clinical decision-making.

This guide is here to help you make a confident choice by exploring the best veterinary software options available. Find the system that fits your unique needs, empowers your team, and sets your practice up for lasting success. With the right software, you can deliver the care your furry patients deserve while running a more efficient, connected clinic.

All-in-One vs. PIMS + Add-ons Separately

All-in-One Solution

An all-in-one solution provides a comprehensive, integrated platform for your clinic’s needs, from scheduling and EMR to billing and client communication. With a single, integrated system, data is collected and flows smoothly between functions, delivering a seamless experience for your team and reducing the hassle of managing multiple vendors. Not only can this approach lower overall costs, but it also minimizes IT complexity. This approach is scalable for clinics of all sizes, streamlining operations whether you’re a small practice or a large veterinary group. An all-in-one solution prioritizes simplicity and efficiency that helps clinics focus on what matters most: caring for their patients.

PIMS + Add-ons Separately
The patchwork approach involves using a combination of independent, single-function software tools (e.g., one tool for scheduling, one for billing, another for inventory, etc.) to address each of the clinic’s needs. This choice empowers clinics to use best-in-class tools in each area, however, managing multiple vendors can introduce integration challenges, increase IT costs, and require additional training. If an integration breaks, it may not be noticed immediately, potentially leading to operational disruptions and costly losses. Patchwork solutions are a strong fit for larger or specialized clinics that have the resources to support a complex software stack and want the flexibility to select specific tools for each function. However, this approach often lacks the efficiency of a streamlined, all-in-one platform.

Strengths & Potentials

We have examined the Top 6 vet software solutions for their strengths and weaknesses. Find the details below:

Digitail – The All-in-One Veterinary Software

Digitail is an innovative, cloud-based practice management system (PIMS) designed to streamline clinic operations, save time for teams, and elevate the client experience. With its comprehensive features and integrated AI assistant, Digitail is trusted by hundreds of clinics worldwide.

Strengths

• The All-in-One PIMS centralizes scheduling, records, billing, and communication, boosting clinic efficiency, data accuracy, and enhancing your patient care focus.
• Vets love Tails AI as it seamlessly built into the PIMS, offering voice-to-text dictation, patient history sumaries, and decision support, giving vets quick, comprehensive insights for treatment planning.
• The Pet Parent App enhances client engagement, offering appointment booking, treatment tracking, and direct access to pet information — all from their phone. Digitail’s Wellness Plans enable clinics to offer customizable preventative care packages, increasing client compliance, boosting recurring revenue, and enhancing the pet care experience.
• As an independent platform, Digitail operates without the limitations of corporate ownership, enabling rapid innovation, strong data security, and agile development driven by the clients’ needs.
• With built-in multi-language functionality, both the PIMS and Pet Parent App cater to diverse teams and clients, making Digitail ideal for multicultural practices.
• Digitail’s extensive integrations — covering diagnostics, prescription management, imaging, marketing, and product suppliers — streamline workflows and boost operational efficiency.
• To ensure a smooth transition, data migration is handled entirely in-house, with every detail carefully managed by the Digitail team. The onboarding process is integrated directly into the PIMS, delivered in bite-sized, role-specific modules that make adopting the system straightforward and stress-free.

Growth areas

• A larger feature set can extend training time for your staff, requiring additional effort to ensure smooth adoption and efficient use of all tools.
• Digitail does not currently offer integrated postcard reminders.

If you’re looking for an all-in-one solution to manage your veterinary practice, Digitail is the clear choice. This veterinary hospital management system automates time-consuming tasks — like reminders, check-ins, and record-keeping so you can spend less time on administrative work. With a built-in AI Assistant providing insights and handling repetitive work, Digitail streamlines your workflow, ensures accurate records, and helps deliver personalized care for pets and their owners.

ezyVet

Strengths

• Extensive patient record management allows for comprehensive tracking of medical histories, enabling more personalized care and streamlined access to critical patient information.
• Cloud-based access enables remote management, allowing your staff to securely view and update patient information from anywhere, enhancing flexibility and efficiency.
• Owned by Idexx, ezyVet might provide the potential for bundled pricing on services, which can give cost-saving opportunities for practices already using Idexx solutions.

Growth areas

• Without AI tools or automated workflows, processes remain highly manual, leading to increased time and effort for routine tasks and data management.
• Chargeable onboarding and training sessions can increase your initial costs, requiring an investment in learning before fully utilizing the software’s benefits.
• The lack of an integrated mobile app limits the accessibility of pet information to pet parents.

ezyVet is a comprehensive veterinary practice management software that excels in integrating various aspects of veterinary practices. Known for its robust features and cloud-based access, ezyVet enhances operational efficiency by offering add-on tools that streamline appointment booking, billing, and patient record management.

Shepherd

Strengths

• Shepherd’s reordering system streamlines your inventory management, automatically tracking stock levels and simplifying the process of replenishing essential supplies.
• The digital whiteboard for hospitalized patients allows you to monitor and update the status of your furry patients in real-time, improving communication and care coordination.
• Intuitive and user-friendly interface, making it easy for veterinary teams to adopt and navigate.
• Integrated payment processing through Shepherd Pay streamlines billing and payments, offering a seamless experience for both clinics and clients.

Growth areas

• Limited advanced features may restrict functionality, potentially impacting efficiency and customization for clinics seeking more specialized tools and capabilities.
• Shepherd’s newly introduced AI features represent an exciting step forward, but as with any new technology, it may take time to reach full maturity.
• The absence of a dedicated app for pet parents could be a drawback as studies suggest clients prefer the convenience and engagement of mobile apps.
• No Vetcove integration and built-in wellness plans.

Acquired by Synergy, Shepherd stands out for its focus on client communication and satisfaction. Designed to streamline operations, Shepherd ensures that veterinary clinics can efficiently manage appointments, inventory, and patient care, all while enhancing the overall customer experience. By automating routine tasks and providing a user-friendly interface, Shepherd allows veterinary professionals to save time and focus more on delivering quality care.

eVetPractice (Pulse)

Strengths

• Efficient workflow management capabilities streamline clinic operations, enabling you to coordinate tasks effectively and improve productivity across various processes.
• The user-friendly interface simplifies navigation and reduces training time, allowing you to quickly adapt and efficiently manage daily tasks.
• eVetPractice (Pulse), as part of Covetrus, may offer bundled pricing opportunities that could benefit practices already utilizing Covetrus solutions

Growth areas

• The manual system lacking AI tools or workflows requires increased time for repetitive tasks, limiting efficiency and placing a greater burden on your staff.
• After Go-Live, additional training sessions incur extra costs, which can increase the ongoing investment needed for effective software utilization.
• eVetPractice (Pulse) updates appear to focus more on maintaining the current system rather than frequent innovation, which may limit new feature availability for evolving clinic needs.

eVetPractice – now branded as Pulse by Covetrus – is a user-friendly veterinary practice management software that excels in integrating various aspects of veterinary practices. Known for its robust features and cloud-based access, Pulse enhances operational efficiency by offering tools that streamline appointment scheduling, billing, and patient record management. This software is designed to improve communication with pet owners and optimize patient care, making it an ideal solution for modern veterinary clinics seeking to integrate their operations seamlessly.

Vetspire

Strengths

• Seamless integration with existing systems ensures smooth data flow, enhancing operational efficiency and allowing you to maximize your current technology investments.
• Comprehensive patient record management enables detailed tracking of patient histories, supporting personalized care and quick access to essential medical information.

Growth areas

• Higher initial setup costs require a larger upfront investment, which may impact budgeting.
• The absence of a pet parent app limits direct communication and engagement with pet owners, reducing convenience for clients and interaction with your clinic.
• While Vetspire excels in operational efficiency and workflow integration, it does not currently include AI-driven tools, which could further enhance automation and decision-making capabilities.

Vetspire is an innovative veterinary practice management software to enhance clinical decision-making and operational efficiency. Tailored for modern veterinary practices, Vetspire integrates seamlessly with existing workflows that improve patient care and streamline administrative tasks. This software is ideal for veterinary professionals seeking to optimize their practice.

Provet Cloud

Strengths

• Scalable for small to large practices, this solution adapts to clinic growth, supporting increased patient loads and expanded service offerings over time.
• Seamless integration with other systems enables efficient data exchange, enhancing workflow continuity and allowing your clinic to leverage existing technology effectively.

Growth areas

• Lacking US-specific features may limit functionality for North American clinics, potentially affecting compliance, localization, and overall user experience.
• Without AI tools or workflows, your processes remain fully manual, requiring more time and effort for routine tasks and limiting operational efficiency.

Provet Cloud is designed to cater to the diverse needs of veterinary practices, from small practices to large enterprises. Its cloud-based nature ensures flexibility and scalability, making it an ideal choice for practices looking to efficiently manage patient care and streamline operations. With a focus on adaptability and robust support services, Provet Cloud stands out as a comprehensive tool for modern veterinary practices.

Software Comparison – Find Your Perfect Vet Software

Choosing the right software is all about finding the best fit for your clinic’s needs. While there are many options out there, Digitail stands out with its all-in-one platform, intuitive features, and seamless integrations designed to elevate your practice.

Interested in seeing how Digitail compares to other software? Check out our comparison page to learn why Digitail is the better choice for your practices.