WEBINAR

Optimizing Service Reminders

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Monday, July 29, at 12 p.m. ET

⭐️ Exclusive to Digitail clients ⭐️

Watch our webinar, Optimizing Service Reminders: Streamlining Protocols for Better Client Engagement, where we’ll show you how to optimize your reminder systems for better client engagement and compliance.

Speakers
Janine Malloy
Janine Malloy
Head of Customer Success
Heather Ashcroft
Heather Ashcroft
Digitail Community Manager
Watch our Webinar

Are your reminders cutting through the noise? This webinar is all about Optimizing Service Reminders: Streamlining Protocols for Better Client Engagement.

We focus on how clinics can transition from old reminder systems to smarter, service-specific protocols that enhance client engagement and compliance.

We covered:
  • Creating Specific Vaccination Protocols: Implementing clear protocols for vaccinations, such as “Rabies 1 Year” and “Rabies 3 Year,” triggered automatically by relevant services.
  • Annual Bloodwork Protocols: Introducing new protocols for annual bloodwork, replacing outdated systems.
  • Heartworm Prevention and Testing Protocols: Consolidating and simplifying reminders for heartworm prevention and testing services.
  • Wellness Exam Protocols: Establishing new reminders for annual and semi-annual wellness exams.
  • Implementing New Protocols for Other Vaccines: Developing and setting up protocols for additional vaccines, such as canine influenza.

Watch the Recording

Our Speakers

Janine Malloy

Janine Malloy

Head of Customer Success

A passional customer success leader with over two decades of experience in SaaS technology and an extensive background in veterinary medicine. Fluent in multiple languages, she excels in understanding and responding to customer needs, creating agile product visions, and implementing effective business strategies. Her career has touched all corners of the veterinary industry, from general practice to corporate environments. She is also a passionate advocate for veterinary work-life balance and a member of the Not One More Vet organization, dedicated to transforming veterinary practices for a brighter future.

Heather Ashcroft

Heather Ashcroft

Digitail Community Manager

Heather Ashcroft is a seasoned veterinary professional, bringing two decades of diverse experience from roles in general practice, urgent care, shelter medicine, and animal welfare. With a passion for storytelling and community, Heather aims to bridge the gap between the needs of veterinary professionals and the emotional narratives of animals and their caregivers.