The Vet Clinic’s Guide to Choosing a New PIMS

Free Guide
practice-manager

Choosing a new PIMS?
Don’t wing it.

Download the free guide that arms you with the smart, hard-hitting questions that slice through the sales pitch and zero in on what really matters for your clinic’s future.

What’s Inside the Guide

Not a checklist. Not a feature dump. This is a set of pointed, thought-provoking questions for veterinary software decisions designed to help you:

  • Pinpoint what’s actually worth fighting for in your next system

  • Spot the gaps your current software is papering over with sticky notes

  • Decide where you’re willing to compromise — and where you absolutely won’t

  • Compare vendors through the lens of your reality — not their marketing slides

 

Why This Matters

No veterinary practice management software is perfect. But the right one for you will fit your workflows, your team, and your growth plans. This guide helps you:

  1. Dodge costly “buyer’s remorse”
  2. Make the leap with confidence
  3. Get your team to say “finally” instead of “ugh, not another system”

Because every month you limp along with a clunky setup is another month you’re bleeding hours, revenue, and goodwill.

Download the Guide

“One of the strongest factors for choosing Digitail was because I felt the software was very progressive and constantly improving. The new Clinic Metrics Dashboard reaffirms the decision to go with Digitail and I appreciate the company’s commitment to continual improvement.”
— Digitail user in the US

This Guide Helps You Tackle:

What to Ask Before You Switch - Smart questions to ask when choosing a new PIMS
  • Strategic Fit: Will it grow with you, or stage a mutiny the minute you add a new location?
  • Operational Workflows: Can it make check-ins, SOAPs, discharges, and inventory actually flow?
  • Technology & Risk: How much downtime can you survive before chaos sets in?
  • AI & Automation: Which boring jobs can you finally hand off to the robots?
  • Client Experience: Can clients book, chat, and pay without a game of phone tag?
  • Marketing & Growth: Who’s bringing in your clients — and who’s wasting your budget?
  • Billing & Payments: Will your cash flow glide or grind?
  • Multi-Location & Scalability: One system to rule them all — without crushing local flexibility.
  • Support & Compliance: Who picks up the phone when things go sideways?
  • Inventory & Controlled Substances: Is your drug log audit-proof or a ticking time bomb?
  • Team Utilization & Burnout: Share the load without raising blood pressure.
  • Data, Insights & Decision-Making: Reports you’ll actually read and act on.

Built by People Who’ve Survived the PIMS Changeover

We’ve seen it all: sticky notes breeding on every surface, drug logs that belong in a museum, and more logins than a teenager’s social media habit.

That’s why Digitail is built for real clinic life — not just a pretty demo.

Frequently Asked Questions

Owners, managers, DVMs, techs, and CSRs — basically anyone who’s been voluntold to “help pick the new system.”

A free PDF full of smart, occasionally uncomfortable questions that make sure your PIMS choice is right for your unique needs.

A checklist asks, “Does it have this?” This guide asks, “Do we even need this, and will it actually make our lives better?”

Please do. Better decisions happen when everyone gets a say.

Absolutely. Please select the time here and we’ll answer the guide’s questions from our side so you can see exactly how our workflows stack up.