Masterclass
Driving Client Adoption of the Pet Parent App
Tuesday, May 19, 2026
12:00 PM EST
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About the Masterclass
The Pet Parent App is where your clients experience your clinic between visits — reminders, messages, updates, and more. In this session, Heather walks through what clients actually see: the notifications they receive for due items, how communications from the app reach them, and what the full client experience looks like end to end.
You’ll also leave with practical tips for driving adoption, so more of your clients are using the app and getting real value from it.
Key Takeaways
- What client notifications look like, including reminders for due items
- An overview of client communications sent from the app
- How the client experience works end-to-end
- Tips to encourage adoption of the Pet Parent App across your client base
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